Aivastark
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UAE · Salons, barbershops and spas · Arabic and English

The AI booking agent for UAE salons and spas. It answers Instagram and WhatsApp, then books the chair.

Clients ask what a blow-dry costs, who does colour and whether you come to Al Barsha, mostly in DMs and often while your team has their hands full. Aivastark answers in Arabic or English from your own price list, books the appointment on Google Calendar or Cal.com, and passes the tricky ones to your front desk.

Start free →How it works

Instagram, WhatsApp and booking from Starter · website chat on every plan, Free included

Salon client in a black headscarf looking at her phone while sitting under a hair steamer in a Dubai salon

What is an AI receptionist for a salon?

An AI receptionist for a salon answers client messages and booking requests for you, from your own price list, services and opening hours. Aivastark's agent replies in Arabic or English on Instagram, WhatsApp and your website, tells clients what a service costs and how long it takes, books the appointment on Google Calendar or Cal.com once the client confirms, and hands the chat to your team when a client asks for a person. It answers messages, not phone calls.

replies in the language each client writes in
AR · ENreplies in the language each client writes in
answers DMs while your team is with clients
24/7answers DMs while your team is with clients
a client's inspiration picture read and answered, from Starter
Photosa client's inspiration picture read and answered, from Starter
for Instagram, WhatsApp and website chats
1 inboxfor Instagram, WhatsApp and website chats
In a UAE salon's DMs

What clients ask before they book

Most messages to a salon or spa are the same few questions, in Arabic or English, sent on Instagram and WhatsApp while your team is busy with clients. The agent answers them from your price list and FAQs, and passes the rest to your front desk.

  • How much is a blow-dry for long hair?

    Prices by hair length, add-ons and packages, quoted from your own price list in the client's language.

  • Who does balayage best?

    Which stylist, therapist or barber does what, from the team notes you write.

  • Anything free on Saturday afternoon?

    Open times read from Google Calendar or Cal.com, and the appointment booked in the chat.

  • Do you come to the house in Mirdif?

    Home service areas, minimum spend and call-out fees, from the policy you add.

  • What are your Ramadan hours?

    Seasonal hours from an FAQ you edit before Ramadan and again for Eid.

  • Can you do this design?

    A client sends a photo of nails or a hairstyle; the agent reads it and answers from your services.

Prices and services

Your price list, answered in Arabic and English

Upload your price list and service menu, write the answers your front desk gives every day, and the agent replies from them in the language each client writes in. Arabic-script questions are translated before the search, so an English menu still gets an Arabic answer, and Arabizi gets Arabizi back.

  • Price list and service menu

    All plans

    PDF, Word (DOCX), TXT or Markdown: treatments, durations, add-ons and packages.

  • Who does what

    All plans

    Write who specialises in colour, bridal hair or men's fades, and the agent answers from it.

  • Seasonal hours

    All plans

    An FAQ for Ramadan, Eid and summer hours, edited when the dates are announced.

  • Replies in the client's language

    All plans

    Arabic script gets Arabic, English gets English and Arabizi gets Arabizi, read from each message.

A price question, two ways

Example

  • كم سعر قص الشعر مع التصفيف؟

  • قص الشعر مع التصفيف ١٨٠ درهماً للشعر المتوسط، و٢٢٠ درهماً للشعر الطويل.

  • w kam el pedicure?

  • El pedicure b 90 dirham, w ma3 el gel 130.

The reply follows each message's language.
Appointments

Books the appointment, not just the enquiry

Connect Google Calendar or Cal.com and the agent reads your open times before it offers any, asks for the client's name and email, and books the appointment in the chat once the client confirms. It can move an appointment it booked to a new time. With Calendly it sends a one-time booking link instead.

  • Open times only

    Starter+

    Offers slots that are free on your calendar at that moment.

  • Booked in the chat

    Starter+

    On Google Calendar or Cal.com after the client confirms; the invitation goes to their email.

  • Moves an appointment

    Starter+

    Reschedules a booking it made when the client asks, after they confirm the new time.

  • Calendly gets a link

    Starter+

    If Calendly is your scheduler, the agent sends a one-time link for the client to finish on.

Saturday at Coral Lantern

Example
  • 11:00 · Manicure and pedicure with gelLayla H. · booked on Instagram at 11:52 pmBooked
  • 1:30 · Men's fade and beard trimOmar S. · booked on WhatsAppBooked
  • 4:30 · Bridal trial, hair and make-upMoved from Friday at the client's requestMoved
  • 6:00 · Home service, Al BarshaArea and call-out fee answered; your team confirmsYour team
Booked on Google Calendar (Starter). Names are fictional.
Instagram and WhatsApp

Answers the DMs while your team is with clients

From Starter the same agent answers Instagram DMs, WhatsApp, Messenger and your website, all in one inbox. A client can send a photo of the nails or hairstyle she wants and the agent reads it, and Arabic voice notes are transcribed and answered in text.

  • Instagram DMs

    Starter+

    Price and availability questions in your DMs, answered from your price list.

  • WhatsApp on your salon number

    Starter+

    Through Meta's official platform; keep the WhatsApp Business app on the reception phone.

  • Inspiration photos

    Starter+

    A picture of a nail design or a haircut, sent in the chat, is read and answered from your services.

  • Arabic voice notes

    Starter+

    Transcribed and answered in text on WhatsApp, Instagram and Messenger.

A photo at 10:15 pm

Example

  • Can you do this ombré design on short nails? (photo attached)

  • Yes, that's our ombré gel: 150 dirhams for short nails, about 75 minutes. Shall I check Thursday?

  • نعم، الخميس بعد المغرب إذا ممكن

  • يوم الخميس متاح الساعة ٧:٠٠ مساءً. هل أحجزه لك؟

Instagram and image understanding are on Starter.
Your front desk

Hands the tricky ones to your front desk

With human handoff on, the agent passes the chat to your team when a client asks for a person, sounds upset or still isn't helped after a few tries. “حولني لموظف” and “can I speak to the manager?” both count, and your receptionist picks it up in one inbox with the whole thread.

  • Asks for a person

    Solo+

    In Arabic or English, the chat goes to your team with the thread and the client's details.

  • Handoff alerts

    Solo+

    An email with a summary and the latest messages, so a complaint doesn't wait.

  • One inbox, saved replies

    All plans

    Every chat from every channel in one list, with canned responses for the questions you get daily.

  • Arabic drafts for your team

    All plans

    A receptionist who writes in English can translate the reply into Arabic before sending.

Your inbox

Example
  • حولني لموظف بخصوص موعد العروسNoura A. · WhatsAppHanded over
  • Is the hammam open during Ramadan?Visitor 512 · websiteAI answered
  • How much for a beard trim and fade?Khalid R. · InstagramAI answered
Handoff (Solo): asked for a person, upset, or still not helped.
How it works

Taking bookings in your DMs in four steps

  1. 1

    Add your menu and your team

    Upload the price list, write who does what, and add FAQs for home service areas and seasonal hours.

  2. 2

    Connect your calendar

    Google Calendar or Cal.com, so the agent offers only open times and books them (Starter).

  3. 3

    Connect Instagram and WhatsApp

    Sign in with Meta, pick your account and number, and keep the WhatsApp Business app on the reception phone.

  4. 4

    Book a test appointment

    Message your own salon in Arabic and English, send a photo, book a slot, then move it.

Know before you start

What it doesn't do

It answers messages and books appointments on your calendar. It isn't salon software, and it doesn't phone or text anyone.

  • No Fresha, Booksy or Vagaro

    Bookings go to Google Calendar or Cal.com; there is no Fresha, Booksy or Vagaro integration.

  • One calendar, not a rota per stylist

    It books into the calendar you connect. Name your stylists in your FAQs so it can say who does what, and let your team assign the chair.

  • No SMS and no reminders

    There is no SMS channel and the agent doesn't send appointment reminders; the client gets the calendar invitation by email when it books.

  • Messages, not phone calls

    It works on DMs, WhatsApp and website chat. There is no phone line, so calls to the salon still need a person.

  • Stored in Tokyo, not the UAE

    Client chats and your knowledge base are kept in AWS's Tokyo region.

Plans

Which plan a salon needs

Answers from your price list are on every plan, Free included, on your website. Solo adds handoff to your front desk; Starter adds calendar booking, Instagram, WhatsApp, photo reading and Arabic voice notes.

  1. Free

    $0forever

    Prices answered on your website

    • Website chat widget
    • Price list, services and FAQs
    • Arabic, English and 80+ languages

  2. Solo

    $12/month

    Your front desk, on call

    • Handoff in Arabic and English
    • Email alerts with a summary
    • Pre-chat form

  3. Starter

    Adds booking and DMs

    $39/month

    Book from Instagram and WhatsApp

    • Booking on Google Calendar or Cal.com
    • Instagram DMs, WhatsApp and Messenger
    • Inspiration photos read
    • Arabic voice notes
See prices for every plan
In Arabic

In short, in Arabic

وكيل ذكاء اصطناعي لصالونات التجميل ومراكز السبا ومحلات الحلاقة واستوديوهات الأظافر في الإمارات، يرد على العملاء في إنستغرام وواتساب وموقعك الإلكتروني بالعربية أو بالإنجليزية من قائمة أسعارك وخدماتك. يحجز المواعيد في Google Calendar أو Cal.com بعد تأكيد العميل، ويجيب عن ساعات العمل في رمضان والعيد ومناطق الخدمة المنزلية. يعمل عبر الرسائل فقط، فلا يرد على المكالمات الهاتفية ولا يرسل رسائل نصية قصيرة.

Starter is $39 a month, about AED 143 at the dirham's fixed rate of 3.6725, billed in US dollars with a 7-day trial (card required). Meta's WhatsApp fees in the UAE

FAQ

Questions about salon and spa booking

What is the best booking chatbot for a salon in Dubai?

One that answers the price and availability questions clients send on Instagram and WhatsApp, in Arabic and English, and then books the slot instead of asking them to call. Aivastark does that from Starter, booking on Google Calendar or Cal.com. It doesn't replace salon software, and it doesn't write bookings into one.

Can it book appointments from Instagram DMs?

Yes, from Starter. A client asks in a DM, the agent offers open times from Google Calendar or Cal.com, asks for a name and email, and books once the client confirms; the calendar invitation goes to their email. With Calendly it sends a one-time booking link instead. The same works on WhatsApp, Messenger and your website.

Does it remind clients about their appointment?

No. There is no SMS channel, and the agent doesn't send reminder messages on WhatsApp or anywhere else. When it books on Google Calendar or Cal.com, the client receives the calendar invitation by email, and any reminders come from the calendar or from your own team.

Can it tell clients which stylist does what?

Yes, from what you write. Add a short note on each stylist, therapist or barber, such as who does colour, bridal hair or men's fades, and the agent answers from it. Bookings go to the calendar you connect, so your team still assigns the chair.

Does it work with Fresha or Booksy?

No. There is no Fresha, Booksy or Vagaro integration, so the agent can't see or write bookings in them; it books on Google Calendar or Cal.com. If your diary lives in salon software, the agent can still answer prices and policies and collect the client's details for your team to book.

Can it answer our Ramadan and Eid opening hours?

Yes. Add an FAQ with your Ramadan hours before the month starts and edit it when the Eid dates are announced, and the agent answers from it in Arabic and English. Do the same for summer hours or a branch that is closed; it answers from whatever the FAQ says, so keep it current.

Is our salon's client data stored in the UAE?

No. Conversations and your knowledge base are stored in AWS's Tokyo region, isolated per organisation. Aivastark doesn't train or fine-tune AI models on them, and a GDPR Data Processing Agreement comes with every plan. Aivastark holds no compliance certification, so check your own obligations before you go live.

Does it pick up when clients ring the salon?

No. Aivastark works on messages: Instagram, WhatsApp, Messenger, Telegram, email and your website chat. There is no phone line and no SMS, so calls to the salon still need a person. In-widget voice calling on your website is a beta on Growth.

What is Aivastark?

Aivastark is an AI customer-support agent that answers your customers on your website, WhatsApp, Instagram, Messenger, Telegram and email from your own content, in 80+ languages, and hands the chat to your team when a customer asks for a person.

Turn tonight's DMs into tomorrow's appointments.

  • Free plan, no card
  • Booking from Starter
  • Arabic and English
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