Aivastark
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WhatsApp AI chatbot

A WhatsApp AI chatbot that answers, sells and hands off.

Connect WhatsApp Business and the same agent that already knows your product starts replying there — trained on the same knowledge base, escalating into the same inbox. No second bot to build, no second set of answers to keep in sync.

Start free →See how to connect
  • Free plan, no card needed
  • 7-day trial on paid plans
  • Replies in 80+ languages
A man sits cross-legged in his carpet and textile shop, typing on his phone
Illustrative conversation with a fictional store. Product photos need a Shopify catalogue.

What is a WhatsApp chatbot?

A WhatsApp chatbot is software that replies automatically to messages sent to a business's WhatsApp number. An AI chatbot reads the customer's question and answers from the business's own content, instead of making the customer pick from a fixed menu.

Aivastark runs on Meta's WhatsApp Business Platform (Cloud API). It answers with the same knowledge base as your website widget, sends what it cannot handle to your team's inbox, and leaves Meta's message fees on your own WhatsApp Business account.

What Aivastark does on WhatsApp

  • Answer at 2am

    WhatsApp is the channel most likely to go unanswered overnight. The agent replies from your knowledge base whenever the message arrives.

  • Sell from the catalogue

    Reads live prices, sizes and stock from Shopify or WooCommerce, with product photos for Shopify stores.

  • Hand off cleanly

    When it cannot answer confidently it escalates into your unified inbox with the whole thread attached.

Features

What the agent does on WhatsApp

01

Product, order and offer questions

Connect a Shopify or WooCommerce store and the agent answers with the product, not a link to go and find it.

  • Reads the live catalogue: price, sizes, colours and stock per size, in your store's currency.
  • On Shopify, sends up to three product photos in the chat, each captioned with the name, price and link.
  • Looks up order status (by order number on Shopify; with the billing email on WooCommerce).
  • On WooCommerce it can place a cash-on-delivery order once you switch ordering on; on any store it can take the order details for your team to confirm.
  • Asked about discounts, it answers from the offers you have switched on, and says plainly when none of them is running.
A young woman holds up a coral dress on a hanger in front of a ring light, clothing rail behind

From your store

Example
Teal Floral 3-pcS · M · LRs 7,200
Printed Lawn 2-pcM · 2 leftRs 4,290
Offers switched onEID20 · 20% off lawnLive
Order #1048DispatchedStatus sent
Read live from Shopify or WooCommerce while the customer waits.
02

Roman Urdu, voice notes and mixed languages

WhatsApp is where customers type the way they talk. The agent replies in the script of each message: Roman Urdu gets Roman Urdu back, Urdu script gets Urdu script, and English gets English. It answers in 80+ languages the same way.

  • Voice notes are transcribed and answered in text, in the customer's language.
  • Urdu voice notes get specific handling so they aren't written out as Hindi; if a note can't be downloaded or transcribed, the agent asks the customer to send it again.

WhatsApp

Example
  1. 0:07
    Voice note, transcribed: “Lahore delivery kitne din mein hogi?”

  2. Lahore mein 2–3 working days lagte hain.

  3. And to Islamabad?

  4. Islamabad takes 3–4 working days.

Each reply follows the script the customer wrote in.
03

Customers from click-to-WhatsApp ads

When a customer arrives from a click-to-WhatsApp ad, the agent sees the ad's headline and text, so “is this available?” is answered about the product in the ad.

  • Captures leads mid-conversation and pushes them to your webhook the moment they are captured.
  • Adds a WhatsApp callback button to the website widget, so a visitor can move the conversation to their phone.
A young woman leans on a terrace wall, smiling as she types on her phone

WhatsApp

Example

From your ad · “Eid Lawn Edit, 3-piece from Rs 5,990”

  1. is this available?

  2. Yes! The Eid Lawn 3-piece from the ad is in stock in S, M and L, from Rs 5,990. Which size would you like?

  3. Lead captured · sent to your webhook
The agent sees which ad the customer tapped.
Setup

Connect WhatsApp in three steps

  1. 1

    Create your agent

    Sign up and point Aivastark at your website, so it learns your products, policies and FAQs.

  2. 2

    Connect WhatsApp Business

    Connect your WhatsApp Business account from Social Connections in the dashboard. A number on the WhatsApp Business app can be connected while you keep using the app.

  3. 3

    Set how it talks on WhatsApp

    In Agent Settings, give it WhatsApp-specific instructions, a first reply and ice breakers — or pause it on WhatsApp alone. Messages land in the same inbox as every other channel.

Watch it done

Start free →Read the setup guides
Know before you start

Before you connect WhatsApp

What it costs

Aivastark bills one flat monthly price with a permanent free plan. WhatsApp, like every messaging channel, is available from Starter.

WhatsApp itself is separate: Meta bills its message fees directly to your own WhatsApp Business account, not through us, so you are never paying a marked-up per-message rate on top of your subscription.

One agent across every channel

Because it is the same agent, an answer you correct once is corrected everywhere — the widget, Messenger, Instagram and WhatsApp all read one knowledge base.

If your number runs on the WhatsApp Business app, a reply from the phone takes that chat over and the agent steps back.

FAQ

Questions about Aivastark on WhatsApp

Can Aivastark reply to WhatsApp messages automatically?

Yes. Once your WhatsApp Business account is connected, the agent answers inbound messages from the same knowledge base that powers your website widget. You can give it WhatsApp-specific instructions, or pause it on WhatsApp alone.

Do WhatsApp conversations land in the same inbox as my website chats?

Yes. WhatsApp, Facebook Messenger, Instagram DMs, Telegram, email and the site widget all feed one unified inbox, with agent presence, conversation claim and internal notes. Your team does not switch tools per channel.

Who pays Meta's WhatsApp message fees?

You do, directly. Meta bills WhatsApp's message charges to your own WhatsApp Business account rather than through Aivastark, so there is no per-message markup on your subscription.

Can the WhatsApp agent reply in Roman Urdu?

Yes. It replies in the script the customer writes in: Roman Urdu gets Roman Urdu, Urdu script gets Urdu script, and English gets English.

Does it understand WhatsApp voice notes?

Yes. Voice notes are transcribed and answered in text, in the customer's language, including Urdu. The agent replies in writing rather than with a voice note.

Can I keep using the WhatsApp Business app?

Yes. A number on the WhatsApp Business app can be connected while you keep using the app on your phone. When you reply from the phone, the agent steps back from that conversation.

What happens when the agent cannot answer?

It escalates into your unified inbox with the full conversation thread and the contact's details attached, rather than guessing. The customer is told a human is picking it up.

Which plan do I need for WhatsApp?

Starter and above. Every messaging channel (WhatsApp, Messenger, Instagram, Telegram and email) is included from Starter; the website widget is on every plan, Free included.

Integrations

Works well with WhatsApp

All integrations

Related reading

Stop losing the 2am WhatsApp message.

  • Free plan, no card
  • 7-day trial on paid plans
  • Replies in 80+ languages
Start free →All integrations