--- title: "Aivastark — Product Overview" description: "What Aivastark is, who it is for, how it works, and how it differs from per-resolution AI support vendors." canonical: "https://www.aivastark.com/" source: "https://www.aivastark.com/index.md" updated: "2026-09-13" --- # Aivastark — Product Overview > What Aivastark is, who it is for, how it works, and how it differs from per-resolution AI support vendors. ## What Aivastark is Aivastark is a white-label AI customer-support agent. You train it on your own knowledge — website crawls, uploaded documents, a GitHub repo, hand-written FAQs — and it answers your customers across your website widget, Facebook Messenger, Instagram DMs, WhatsApp and Telegram. It cites the source it used, captures leads, books meetings, and escalates into your unified inbox only when it genuinely cannot answer. Your customers never see the Aivastark name. - **Category:** White-label AI customer-support agent - **Tagline:** The AI agent that runs your front line across every channel - **Model:** Aivastark picks and monitors the model behind standard answers; from Starter you can switch a project to gpt-4o, which also reads images. - **Languages:** 80+, auto-detected - **Median time from sign-up to a live widget:** 3m 18s - **Pricing:** Aivastark has 6 public plans. Free is permanent and needs no card (300 credits/month). Paid plans start at $12/month (Solo). Enterprise is custom and sales-led. - **Data:** Your data is isolated to your organisation, and Aivastark doesn't train or fine-tune AI models on it. ## Who it is for - **SaaS and software teams** — Deflect documentation questions and route bugs to Linear, Jira or GitHub with clean reproduction details. - **E-commerce stores** — Handle WISMO, returns, sizing and shipping, with live order lookup through the Shopify tool. - **Agencies** — Resell support automation to clients under the agency's own brand, with per-client widgets and dashboards. - **Dental practices, law firms and brokerages** — Vertical deployments that book appointments, qualify intake, and answer listing or insurance questions. - **Internal IT and HR** — Knowledge-base assistants for employees rather than customers. ## How it works 1. **Brief the agent** — Point Aivastark at your website, upload PDFs/DOCX/TXT, connect a GitHub repo, or write FAQs by hand. Sources are chunked, embedded and stored in Supabase Vector. 2. **Brand it** — Set the name, persona, tone, colors, logo, launcher icon and widget skin. A small "Powered by Aivastark" badge shows on every plan; Scale can switch it off. 3. **Embed it** — One script tag, or a one-click install on WordPress, Shopify, Wix, Webflow or GitHub. 4. **Go live** — Streaming answers with citations, lead capture, booking, and escalation into your unified inbox. 5. **Improve it** — Every conversation is logged with its sources, confidence score and outcome. Thumbs-up/down and answer-gap detection feed back into the knowledge base. ## What makes it different - **Flat monthly pricing** — You pay for a plan, not per resolved ticket. Past your credit allowance, paid plans bill overage at a published per-1,000-credit rate rather than switching your assistant off. - **Your brand** — Your agent's name, colours, logo and persona on every plan; hide the Aivastark badge on Scale; custom white-label arrangements on Enterprise, on request. - **Your data stays yours** — Isolated to your organisation and exportable any time; Aivastark doesn't train or fine-tune AI models on it. - **Multi-channel out of the box** — Website, Messenger, Instagram, WhatsApp, Telegram and email in one inbox — not a web-only widget. - **It acts, not just answers** — Agentic tools book meetings, look up orders, and query a scoped database during the conversation. - **Honest escalation** — Below a confidence threshold the agent says so and hands off with the full thread attached, instead of inventing an answer. ## Plans at a glance | Plan | Monthly | Annual (billed yearly) | Credits / month | Websites | Seats | Overage / 1,000 credits | |---|---|---|---|---|---|---| | Free | $0 | — | 300 | 1 | 1 | — (plan stops at its allowance) | | Solo | $12/mo | $108/yr | 1,000 | 1 | 1 | $4.00 | | Starter | $39/mo | $348/yr | 5,000 | 2 | 3 | $3.00 | | Growth | $129/mo | $1,188/yr | 25,000 | 5 | 5 | $2.00 | | Scale | $319/mo | $2,988/yr | 75,000 | 15 | 10 | $1.20 | | Enterprise (contact sales) | Custom | — | Custom | Custom | Custom | Contract | Full detail: [Pricing](https://www.aivastark.com/pricing.md). ## Where to go next - [Product Overview](https://www.aivastark.com/index.md) — What Aivastark is, who it is for, how it works, and how it differs from per-resolution AI support vendors. - [AI receptionist for dental practices](https://www.aivastark.com/industries/dentists.md) — An AI receptionist for dental practices: answers patients on your website and WhatsApp 24/7, books into your calendar and hands off to your front desk. - [AI intake agent for law firms](https://www.aivastark.com/industries/legal.md) — An AI intake agent for law firms: answers prospective clients 24/7 collects intake details, books consultations and hands off to your team. - [AI agent for online stores](https://www.aivastark.com/industries/ecommerce.md) — An AI agent for online stores: answers where-is-my-order with live Shopify or WooCommerce lookups, files return requests, shows products and adds to cart, 24/7. - [AI lead agent for real estate](https://www.aivastark.com/industries/real-estate.md) — An AI agent for real estate: answers listing questions from your website 24/7, books viewings into your calendar, and scores and routes every lead. - [AI support agent for SaaS](https://www.aivastark.com/industries/saas.md) — An AI support agent for SaaS: answers how-to, API and billing questions from your docs with code examples, opens bug tickets for your helpdesk, 24/7. - [Features](https://www.aivastark.com/features.md) — Full feature catalogue: knowledge base, answers in 80+ languages, channels and inbox, lead capture, agent actions, branding, analytics and security, with the plan each needs. - [Pricing](https://www.aivastark.com/pricing.md) — Every Aivastark plan with monthly and annual prices, included credits, website and seat limits, overage rates, and what each tier adds. - [Integrations](https://www.aivastark.com/integrations.md) — Every platform Aivastark installs on, every messaging channel it answers, every tool the agent can call, and every knowledge source it can be trained on. - [Developer reference](https://www.aivastark.com/api.md) — Aivastark developer reference: the ticket REST API, signed webhooks, the widget embed and visitor identity, Visitor Lenz endpoints and agent tools. - [Security & Privacy](https://www.aivastark.com/security.md) — How Aivastark protects your data: TLS and encryption at rest, per-organisation isolation, no training on your content, AI providers and vulnerability reporting. - [About Aivastark](https://www.aivastark.com/about.md) — Aivastark builds an AI agent that answers customers from your own content on your website, WhatsApp, Instagram and more. Who we are and what we believe. - [Aivastark Changelog](https://www.aivastark.com/changelog.md) — Every Aivastark release, month by month: new channels, inbox and widget changes, store tools, automations, analytics and security fixes. - [Frequently Asked Questions](https://www.aivastark.com/faq.md) — Answers to the most common questions about training, deployment, channels, languages, escalation, data security and pricing. - [Shopify Integration](https://www.aivastark.com/integrations/shopify.md) — Official Shopify app: an AI agent that answers where-is-my-order, returns and product questions with live order and fulfilment lookup. No theme editing. - [WhatsApp Integration](https://www.aivastark.com/integrations/whatsapp.md) — Answer WhatsApp Business messages 24/7 with the same AI agent as your website widget: one knowledge base, one inbox, and a human when it can't answer. - [Instagram Integration](https://www.aivastark.com/integrations/instagram.md) — Answer Instagram DMs 24/7 with the AI agent that runs your website widget: product and pricing questions answered, leads captured, humans when needed. - [Facebook Messenger Integration](https://www.aivastark.com/integrations/facebook-messenger.md) — Answer Facebook Messenger DMs 24/7 with the AI agent behind your website widget: one knowledge base, one inbox, voice notes understood, humans when needed. - [WooCommerce Integration](https://www.aivastark.com/integrations/woocommerce.md) — Connect your WooCommerce store and the AI agent answers product, stock and order-status questions from live store data. No API keys to copy or paste. - [WordPress Integration](https://www.aivastark.com/wordpress-plugin.md) — Add the Aivastark AI agent to any WordPress site with the official plugin: paste your Widget Key and it answers visitors 24/7. Free plan, no card needed. - [Website chat widget Integration](https://www.aivastark.com/integrations/chat-widget.md) — Add an AI chat widget to any website with one script tag. It answers from your content in 80+ languages, captures leads and hands off to your team. - [Telegram Integration](https://www.aivastark.com/integrations/telegram.md) — Connect a Telegram bot and answer customers with the same AI agent as your website: photos, voice notes and documents understood, one shared inbox. - [Email Integration](https://www.aivastark.com/integrations/email.md) — Connect your support mailbox over IMAP and SMTP. The AI agent drafts or sends replies from your knowledge base, within a confidence gate and a daily cap. - [Slack Integration](https://www.aivastark.com/integrations/slack.md) — Get a Slack alert when the AI agent hands a conversation to your team, with the customer's details, and reply to website chats straight from the thread. - [Webflow Integration](https://www.aivastark.com/integrations/webflow.md) — Add an AI support agent to a Webflow site with a custom-code embed in Project Settings. Trained on your own content, live in minutes, no developer required. - [Wix Integration](https://www.aivastark.com/integrations/wix.md) — Add an AI chatbot to a Wix site with Wix's Custom Code setting: paste one script tag, train it on your site, and answer visitors in 80+ languages. - [Comparisons](https://www.aivastark.com/compare.md) — Aivastark against Chatbase, Intercom Fin, Tidio, Gorgias, Twig, WATI, Interakt and AiSensy on pricing and channels, every rival figure sourced and dated. - [Aivastark vs Tidio](https://www.aivastark.com/compare/aivastark-vs-tidio.md) — Aivastark vs Tidio on AI pricing, channels and branding. Tidio's Lyro costs about $0.58–$0.78 per AI conversation; Aivastark's $39 plan includes 5,000 replies. - [Aivastark vs Gorgias](https://www.aivastark.com/compare/aivastark-vs-gorgias.md) — Aivastark and Gorgias compared for Shopify stores: AI pricing, seats, channels and order actions. Gorgias bills AI per interaction; Aivastark is flat monthly. - [Aivastark vs Chatbase](https://www.aivastark.com/compare/aivastark-vs-chatbase.md) — Aivastark vs Chatbase on price per AI reply, overage, channels and branding. Chatbase's $40 plan includes 700 replies; Aivastark's $39 plan includes 5,000. - [Aivastark vs Intercom Fin](https://www.aivastark.com/compare/aivastark-vs-intercom-fin.md) — Aivastark and Intercom Fin compared on pricing, seats, channels and branding. Fin charges $0.99 per outcome plus seats; Aivastark is flat monthly from $12. - [Aivastark vs Twig](https://www.aivastark.com/compare/aivastark-vs-twig.md) — Aivastark and Twig's Sera compared: price, phone calls, channels and branding. Twig starts at $49 for 500 chats; Aivastark at $39 for 5,000 AI replies. - [Aivastark vs WATI](https://www.aivastark.com/compare/aivastark-vs-wati.md) — Aivastark vs WATI: WATI's Astra AI costs $99 for 5,000 credits on top of its inbox plans; Aivastark's $39 Starter includes 5,000 on 4 messaging apps. - [Aivastark vs Interakt](https://www.aivastark.com/compare/aivastark-vs-interakt.md) — Aivastark vs Interakt: Interakt's AI Agents are a $74.99 add-on to plans from $55; Aivastark's $39 Starter includes AI replies on WhatsApp and Instagram. - [Aivastark vs AiSensy](https://www.aivastark.com/compare/aivastark-vs-aisensy.md) — Aivastark vs AiSensy: AiSensy is WhatsApp only, with a $50 AI add-on that replies in English; Aivastark's $39 plan covers 4 apps in 80+ languages. - [AI receptionist](https://www.aivastark.com/ai-receptionist.md) — An AI receptionist that answers customer messages 24/7 from your own hours, prices and policies, books into your calendar and hands off to your team. - [AI sales agent](https://www.aivastark.com/ai-sales-agent.md) — An AI sales agent that answers buying questions 24/7, captures and scores every lead, routes the hot ones to your team and sells on your site and WhatsApp. - [WhatsApp AI for Pakistani stores](https://www.aivastark.com/whatsapp-ai-for-pakistani-stores.md) — An AI agent that answers your store's WhatsApp and Instagram DMs in Roman Urdu, Urdu or English: prices, stock, voice notes, COD and order status, 24/7. - [Roman Urdu and voice notes](https://www.aivastark.com/roman-urdu-voice-notes.md) — An AI agent that reads Roman Urdu, replies in the script your customer used, and answers Urdu voice notes in text on WhatsApp, Instagram and Messenger. --- *Aivastark · https://www.aivastark.com · updated 2026-09-13* This document is machine-readable documentation for AI assistants and search engines. The complete index is at https://www.aivastark.com/llms.txt and the full corpus at https://www.aivastark.com/llms-full.txt. The human-readable version of this page is https://www.aivastark.com/. Questions: support@aivastark.com · Security: security@aivastark.com