# Aivastark

> White-label AI customer-support agent. Aivastark has 6 public plans. Free is permanent and needs no card (300 credits/month). Paid plans start at $12/month (Solo). Enterprise is custom and sales-led.

Aivastark is trained on your own knowledge — website crawls, uploaded documents,
a GitHub repo, hand-written FAQs — and answers your customers on your website
widget plus Facebook Messenger, Instagram DMs, WhatsApp and Telegram. It cites
its sources, captures leads, books meetings, and escalates into your unified inbox
only when it genuinely cannot answer. Your customers never see the Aivastark name.

## Key facts

- **Product**: White-label AI customer-support agent
- **Tagline**: The AI agent that runs your front line across every channel
- **Languages**: 80+, auto-detected from the visitor's first message
- **Model**: Aivastark picks and monitors the model behind standard answers; from Starter you can switch a project to gpt-4o, which also reads images.
- **Setup time**: under 5 minutes (median 3m 18s from sign-up to a live widget)
- **Billing unit**: weighted credits, not conversations or resolutions
- **Trial**: 7 days on any paid plan, card required, cancel before day 8 at no cost
- **Data**: Your data is isolated to your organisation, and Aivastark doesn't train or fine-tune AI models on it.
- **Messaging channels**: WhatsApp (Meta's WhatsApp Business Platform), Instagram DMs and Facebook Messenger from Starter, in the same inbox as the website widget. Meta bills WhatsApp's message fees to the merchant's own account.
- **Roman Urdu and voice notes**: Replies in the script the customer writes in: Roman Urdu, Urdu or English. Voice notes on WhatsApp, Instagram and Messenger are transcribed and answered in text.
- **Differentiator**: flat monthly pricing with a published overage rate, your own name, colours and persona on every plan, and multi-channel coverage with agentic tools

## Pricing

| Plan | Monthly | Annual (billed yearly) | Credits / month | Websites | Seats | Overage / 1,000 credits |
|---|---|---|---|---|---|---|
| Free | $0 | — | 300 | 1 | 1 | — (plan stops at its allowance) |
| Solo | $12/mo | $108/yr | 1,000 | 1 | 1 | $4.00 |
| Starter | $39/mo | $348/yr | 5,000 | 2 | 3 | $3.00 |
| Growth | $129/mo | $1,188/yr | 25,000 | 5 | 5 | $2.00 |
| Scale | $319/mo | $2,988/yr | 75,000 | 15 | 10 | $1.20 |
| Enterprise (contact sales) | Custom | — | Custom | Custom | Custom | Contract |

Prices in USD. Enterprise is sales-led with no self-serve checkout.
Full detail: [pricing.md](https://www.aivastark.com/pricing.md) · live page: https://www.aivastark.com/pricing

## AI-readable documentation (Markdown)

Every document below is public, requires no authentication, and is served as
`text/plain; charset=utf-8` with `Content-Disposition: inline`. Each one is
the Markdown twin of an HTML page at the same path minus `.md`.

- [Product Overview](https://www.aivastark.com/index.md) — What Aivastark is, who it is for, how it works, and how it differs from per-resolution AI support vendors.
- [AI receptionist for dental practices](https://www.aivastark.com/industries/dentists.md) — An AI receptionist for dental practices: answers patients on your website and WhatsApp 24/7, books into your calendar and hands off to your front desk.
- [AI intake agent for law firms](https://www.aivastark.com/industries/legal.md) — An AI intake agent for law firms: answers prospective clients 24/7 collects intake details, books consultations and hands off to your team.
- [AI agent for online stores](https://www.aivastark.com/industries/ecommerce.md) — An AI agent for online stores: answers where-is-my-order with live Shopify or WooCommerce lookups, files return requests, shows products and adds to cart, 24/7.
- [AI lead agent for real estate](https://www.aivastark.com/industries/real-estate.md) — An AI agent for real estate: answers listing questions from your website 24/7, books viewings into your calendar, and scores and routes every lead.
- [AI support agent for SaaS](https://www.aivastark.com/industries/saas.md) — An AI support agent for SaaS: answers how-to, API and billing questions from your docs with code examples, opens bug tickets for your helpdesk, 24/7.
- [Features](https://www.aivastark.com/features.md) — Full feature catalogue: knowledge base, answers in 80+ languages, channels and inbox, lead capture, agent actions, branding, analytics and security, with the plan each needs.
- [Pricing](https://www.aivastark.com/pricing.md) — Every Aivastark plan with monthly and annual prices, included credits, website and seat limits, overage rates, and what each tier adds.
- [Integrations](https://www.aivastark.com/integrations.md) — Every platform Aivastark installs on, every messaging channel it answers, every tool the agent can call, and every knowledge source it can be trained on.
- [Developer reference](https://www.aivastark.com/api.md) — Aivastark developer reference: the ticket REST API, signed webhooks, the widget embed and visitor identity, Visitor Lenz endpoints and agent tools.
- [Security & Privacy](https://www.aivastark.com/security.md) — How Aivastark protects your data: TLS and encryption at rest, per-organisation isolation, no training on your content, AI providers and vulnerability reporting.
- [About Aivastark](https://www.aivastark.com/about.md) — Aivastark builds an AI agent that answers customers from your own content on your website, WhatsApp, Instagram and more. Who we are and what we believe.
- [Aivastark Changelog](https://www.aivastark.com/changelog.md) — Every Aivastark release, month by month: new channels, inbox and widget changes, store tools, automations, analytics and security fixes.
- [Frequently Asked Questions](https://www.aivastark.com/faq.md) — Answers to the most common questions about training, deployment, channels, languages, escalation, data security and pricing.
- [Shopify Integration](https://www.aivastark.com/integrations/shopify.md) — Official Shopify app: an AI agent that answers where-is-my-order, returns and product questions with live order and fulfilment lookup. No theme editing.
- [WhatsApp Integration](https://www.aivastark.com/integrations/whatsapp.md) — Answer WhatsApp Business messages 24/7 with the same AI agent as your website widget: one knowledge base, one inbox, and a human when it can't answer.
- [Instagram Integration](https://www.aivastark.com/integrations/instagram.md) — Answer Instagram DMs 24/7 with the AI agent that runs your website widget: product and pricing questions answered, leads captured, humans when needed.
- [Facebook Messenger Integration](https://www.aivastark.com/integrations/facebook-messenger.md) — Answer Facebook Messenger DMs 24/7 with the AI agent behind your website widget: one knowledge base, one inbox, voice notes understood, humans when needed.
- [WooCommerce Integration](https://www.aivastark.com/integrations/woocommerce.md) — Connect your WooCommerce store and the AI agent answers product, stock and order-status questions from live store data. No API keys to copy or paste.
- [WordPress Integration](https://www.aivastark.com/wordpress-plugin.md) — Add the Aivastark AI agent to any WordPress site with the official plugin: paste your Widget Key and it answers visitors 24/7. Free plan, no card needed.
- [Website chat widget Integration](https://www.aivastark.com/integrations/chat-widget.md) — Add an AI chat widget to any website with one script tag. It answers from your content in 80+ languages, captures leads and hands off to your team.
- [Telegram Integration](https://www.aivastark.com/integrations/telegram.md) — Connect a Telegram bot and answer customers with the same AI agent as your website: photos, voice notes and documents understood, one shared inbox.
- [Email Integration](https://www.aivastark.com/integrations/email.md) — Connect your support mailbox over IMAP and SMTP. The AI agent drafts or sends replies from your knowledge base, within a confidence gate and a daily cap.
- [Slack Integration](https://www.aivastark.com/integrations/slack.md) — Get a Slack alert when the AI agent hands a conversation to your team, with the customer's details, and reply to website chats straight from the thread.
- [Webflow Integration](https://www.aivastark.com/integrations/webflow.md) — Add an AI support agent to a Webflow site with a custom-code embed in Project Settings. Trained on your own content, live in minutes, no developer required.
- [Wix Integration](https://www.aivastark.com/integrations/wix.md) — Add an AI chatbot to a Wix site with Wix's Custom Code setting: paste one script tag, train it on your site, and answer visitors in 80+ languages.
- [Comparisons](https://www.aivastark.com/compare.md) — Aivastark against Chatbase, Intercom Fin, Tidio, Gorgias, Twig, WATI, Interakt and AiSensy on pricing and channels, every rival figure sourced and dated.
- [Aivastark vs Tidio](https://www.aivastark.com/compare/aivastark-vs-tidio.md) — Aivastark vs Tidio on AI pricing, channels and branding. Tidio's Lyro costs about $0.58–$0.78 per AI conversation; Aivastark's $39 plan includes 5,000 replies.
- [Aivastark vs Gorgias](https://www.aivastark.com/compare/aivastark-vs-gorgias.md) — Aivastark and Gorgias compared for Shopify stores: AI pricing, seats, channels and order actions. Gorgias bills AI per interaction; Aivastark is flat monthly.
- [Aivastark vs Chatbase](https://www.aivastark.com/compare/aivastark-vs-chatbase.md) — Aivastark vs Chatbase on price per AI reply, overage, channels and branding. Chatbase's $40 plan includes 700 replies; Aivastark's $39 plan includes 5,000.
- [Aivastark vs Intercom Fin](https://www.aivastark.com/compare/aivastark-vs-intercom-fin.md) — Aivastark and Intercom Fin compared on pricing, seats, channels and branding. Fin charges $0.99 per outcome plus seats; Aivastark is flat monthly from $12.
- [Aivastark vs Twig](https://www.aivastark.com/compare/aivastark-vs-twig.md) — Aivastark and Twig's Sera compared: price, phone calls, channels and branding. Twig starts at $49 for 500 chats; Aivastark at $39 for 5,000 AI replies.
- [Aivastark vs WATI](https://www.aivastark.com/compare/aivastark-vs-wati.md) — Aivastark vs WATI: WATI's Astra AI costs $99 for 5,000 credits on top of its inbox plans; Aivastark's $39 Starter includes 5,000 on 4 messaging apps.
- [Aivastark vs Interakt](https://www.aivastark.com/compare/aivastark-vs-interakt.md) — Aivastark vs Interakt: Interakt's AI Agents are a $74.99 add-on to plans from $55; Aivastark's $39 Starter includes AI replies on WhatsApp and Instagram.
- [Aivastark vs AiSensy](https://www.aivastark.com/compare/aivastark-vs-aisensy.md) — Aivastark vs AiSensy: AiSensy is WhatsApp only, with a $50 AI add-on that replies in English; Aivastark's $39 plan covers 4 apps in 80+ languages.
- [AI receptionist](https://www.aivastark.com/ai-receptionist.md) — An AI receptionist that answers customer messages 24/7 from your own hours, prices and policies, books into your calendar and hands off to your team.
- [AI sales agent](https://www.aivastark.com/ai-sales-agent.md) — An AI sales agent that answers buying questions 24/7, captures and scores every lead, routes the hot ones to your team and sells on your site and WhatsApp.
- [WhatsApp AI for Pakistani stores](https://www.aivastark.com/whatsapp-ai-for-pakistani-stores.md) — An AI agent that answers your store's WhatsApp and Instagram DMs in Roman Urdu, Urdu or English: prices, stock, voice notes, COD and order status, 24/7.
- [Roman Urdu and voice notes](https://www.aivastark.com/roman-urdu-voice-notes.md) — An AI agent that reads Roman Urdu, replies in the script your customer used, and answers Urdu voice notes in text on WhatsApp, Instagram and Messenger.

Full corpus in one file: [llms-full.txt](https://www.aivastark.com/llms-full.txt)

## Core product pages

- [Home](https://www.aivastark.com/): Product overview, value proposition and a live widget demo
- [Features](https://www.aivastark.com/features): Every feature and the plan it starts on: knowledge base, languages, channels and inbox, handoff, leads and booking, store tools, branding and analytics
- [Pricing](https://www.aivastark.com/pricing): Every plan, credit allowance, overage rate and trial terms
- [Integrations](https://www.aivastark.com/integrations): Every platform the agent installs on, every messaging channel it answers, and every tool it can call
- [FAQ](https://www.aivastark.com/faq): Training, deployment, channels, languages, escalation, data security and billing
- [API](https://www.aivastark.com/api): The ticket REST API, signed webhooks, the widget embed and visitor identity, Visitor Lenz endpoints and agent tools; no general REST API or SDK
- [Help centre](https://www.aivastark.com/help): A five-step setup guide, how-to guides and quick answers

## Solutions

- [AI receptionist](https://www.aivastark.com/ai-receptionist): Answers customer messages and booking requests 24/7 on your website, WhatsApp, Instagram and Messenger from your own hours, prices and policies; books into Google Calendar or Cal.com; hands off to your team. Messaging only, no phone calls. For clinics, salons, trades and firms.
- [AI sales agent](https://www.aivastark.com/ai-sales-agent): Answers buying questions 24/7 from your own pricing and product content, captures the lead in the chat, classifies and scores it (0–100, hot/warm/cold), routes it by your rules and sends it to your CRM by webhook; sells on your site, WhatsApp, Instagram and Messenger with live Shopify or WooCommerce product cards.
- [WhatsApp AI for Pakistani stores](https://www.aivastark.com/whatsapp-ai-for-pakistani-stores): Answers a Pakistani online store's WhatsApp, Instagram and Messenger DMs in Roman Urdu, Urdu or English: live prices, sizes and stock from Shopify or WooCommerce, voice notes, order status, COD on WooCommerce, and the ad the customer came from.
- [Roman Urdu and voice notes](https://www.aivastark.com/roman-urdu-voice-notes): How the agent reads Roman Urdu, replies in the script the customer used, and transcribes and answers Urdu and English voice notes in text, including its known limits.

## Platform integrations and channels

- [Shopify](https://www.aivastark.com/integrations/shopify): Official Shopify app: an AI agent that answers where-is-my-order, returns and product questions with live order and fulfilment lookup. No theme editing.
- [WhatsApp](https://www.aivastark.com/integrations/whatsapp): Answer WhatsApp Business messages 24/7 with the same AI agent as your website widget: one knowledge base, one inbox, and a human when it can't answer.
- [Instagram](https://www.aivastark.com/integrations/instagram): Answer Instagram DMs 24/7 with the AI agent that runs your website widget: product and pricing questions answered, leads captured, humans when needed.
- [Facebook Messenger](https://www.aivastark.com/integrations/facebook-messenger): Answer Facebook Messenger DMs 24/7 with the AI agent behind your website widget: one knowledge base, one inbox, voice notes understood, humans when needed.
- [WooCommerce](https://www.aivastark.com/integrations/woocommerce): Connect your WooCommerce store and the AI agent answers product, stock and order-status questions from live store data. No API keys to copy or paste.
- [WordPress](https://www.aivastark.com/wordpress-plugin): Add the Aivastark AI agent to any WordPress site with the official plugin: paste your Widget Key and it answers visitors 24/7. Free plan, no card needed.
- [Website chat widget](https://www.aivastark.com/integrations/chat-widget): Add an AI chat widget to any website with one script tag. It answers from your content in 80+ languages, captures leads and hands off to your team.
- [Telegram](https://www.aivastark.com/integrations/telegram): Connect a Telegram bot and answer customers with the same AI agent as your website: photos, voice notes and documents understood, one shared inbox.
- [Email](https://www.aivastark.com/integrations/email): Connect your support mailbox over IMAP and SMTP. The AI agent drafts or sends replies from your knowledge base, within a confidence gate and a daily cap.
- [Slack](https://www.aivastark.com/integrations/slack): Get a Slack alert when the AI agent hands a conversation to your team, with the customer's details, and reply to website chats straight from the thread.
- [Webflow](https://www.aivastark.com/integrations/webflow): Add an AI support agent to a Webflow site with a custom-code embed in Project Settings. Trained on your own content, live in minutes, no developer required.
- [Wix](https://www.aivastark.com/integrations/wix): Add an AI chatbot to a Wix site with Wix's Custom Code setting: paste one script tag, train it on your site, and answer visitors in 80+ languages.

## Comparisons

- [All comparisons](https://www.aivastark.com/compare): Hub: every Aivastark head-to-head, with sourced and dated competitor pricing
- [Aivastark vs Tidio](https://www.aivastark.com/compare/aivastark-vs-tidio): Flat monthly pricing against Tidio's per-billable-conversation model with Lyro priced on top; channels, white-labelling and agentic tools compared.
- [Aivastark vs Gorgias](https://www.aivastark.com/compare/aivastark-vs-gorgias): Flat monthly pricing against Gorgias's per-interaction AI Agent billing, for Shopify stores; where a full ecommerce helpdesk still wins.
- [Aivastark vs Chatbase](https://www.aivastark.com/compare/aivastark-vs-chatbase): Both bill per AI reply: replies per dollar, overage, model choice, channels and badge removal compared; where Chatbase's model choice and phone voice win.
- [Aivastark vs Intercom Fin](https://www.aivastark.com/compare/aivastark-vs-intercom-fin): Flat monthly plan against Fin's per-outcome pricing plus Intercom seats, with cost at 1k/5k/10k conversations a month and when Fin is still the right call.
- [Aivastark vs Twig](https://www.aivastark.com/compare/aivastark-vs-twig): Messaging-first agent against Twig's phone-first Sera AI front desk, for clinics and other small businesses: price per conversation, phone calls on every Twig plan, booking, channels and branding.
- [Aivastark vs WATI](https://www.aivastark.com/compare/aivastark-vs-wati): AI answers included in a flat plan against WATI's broadcast-first WhatsApp platform with its Astra AI agent priced separately; message fees, channels and where WATI's campaigns and Shopify flows win.
- [Aivastark vs Interakt](https://www.aivastark.com/compare/aivastark-vs-interakt): AI replies included against Interakt's $74.99 AI Agents add-on; unlimited agents, campaigns and COD-to-prepaid flows, message fees and channels compared.
- [Aivastark vs AiSensy](https://www.aivastark.com/compare/aivastark-vs-aisensy): AI on four messaging apps in 80+ languages against AiSensy's WhatsApp-only platform and English-only AI add-on; where its free WhatsApp API and cheap broadcasts win.

## Industries

- [All industries](https://www.aivastark.com/industries): Hub page listing every vertical deployment
- [AI receptionist for dentists](https://www.aivastark.com/industries/dentists): Books appointments into Google Calendar or Cal.com, and answers insurance and after-hours questions in your practice's voice.
- [AI intake agent for law firms](https://www.aivastark.com/industries/legal): Answers prospective clients from the firm's own content, collects intake details, books consultations into Google Calendar or Cal.com and hands off to the team. Instructed not to give legal advice; no conflict checks, no phone calls.
- [AI agent for e-commerce](https://www.aivastark.com/industries/ecommerce): Answers where-is-my-order with live Shopify or WooCommerce lookups, files return and exchange requests, changes addresses before shipping, shows products and adds to cart, answers shipping and sizing from your policies; it never issues refunds or cancels orders.
- [AI support agent for SaaS](https://www.aivastark.com/industries/saas): Answers how-to, API and billing questions in your app from your docs, with code examples; opens bug tickets synced to Zendesk, Freshdesk, HubSpot, Salesforce or ClickUp.
- [AI lead agent for real estate](https://www.aivastark.com/industries/real-estate): Answers listing questions from your website, books viewings into Google Calendar or Cal.com, and scores and routes every buyer and renter.

## Company

- [About](https://www.aivastark.com/about): What Aivastark is, why it exists, the six rules it is built on, milestones and the founder
- [Careers](https://www.aivastark.com/careers): No open roles right now; how to get in touch
- [Contact](https://www.aivastark.com/contact): Support, sales and security email addresses, demo booking and the reply time to expect
- [Changelog](https://www.aivastark.com/changelog): Every release, month by month, checked against the product
- [Status](https://www.aivastark.com/status): How to report a suspected outage; a live status page is planned

## Trust & compliance

- [Security](https://www.aivastark.com/security): Encryption, access control, data isolation, the GDPR DPA and our current compliance position
- [Privacy policy](https://www.aivastark.com/privacy): What is collected, why, and for how long
- [Terms of service](https://www.aivastark.com/terms): Commercial terms
- [Data Processing Agreement](https://www.aivastark.com/dpa): Article 28 GDPR DPA, included on every plan
- [Sub-processors](https://www.aivastark.com/sub-processors): Full sub-processor list and data-flow disclosure

## Blog

- [Blog index](https://www.aivastark.com/blog): Guides on AI customer support: setup, channels, choosing a vendor and running an AI agent day to day
- [What is a white-label AI chatbot?](https://www.aivastark.com/blog/what-is-white-label-ai-chatbot): Definition, how white-label differs from rule-based and generic AI chatbots, common use cases
- [How to add an AI support chatbot to your website](https://www.aivastark.com/blog/how-to-add-ai-chatbot-to-website): Step-by-step embedding guide
- [White-label AI chatbot vs building your own](https://www.aivastark.com/blog/white-label-ai-chatbot-vs-build-your-own): Cost, time, maintenance and control comparison
- [AI customer service for fintech: a startup buyer's playbook](https://www.aivastark.com/blog/ai-customer-service-fintech-startups-buyers-playbook): The compliance questions to ask any AI vendor, a 90-minute hallucination-rate test rig and a six-dimension vendor rubric

## Competitive positioning

| Feature | Aivastark | Intercom Fin | Chatbase | Build your own |
|---|---|---|---|---|
| Vendor branding | Your brand on every plan; badge can be hidden on Scale; custom white-label arrangements on Enterprise, on request | "Powered by Fin" removable on Advanced and Expert | $99/month add-on on any paid plan; white-labelling on Enterprise | Yes |
| Bring your own knowledge base | Yes | Yes | Yes | Yes |
| Pricing model | Flat monthly plan + published overage | $0.99 per outcome + seats | Per AI reply (message credits) | Engineering cost |
| Setup | Self-serve, minutes | Intercom workspace or helpdesk connector | Self-serve, minutes | Weeks–months |
| Messenger / Instagram / WhatsApp | Yes, from Starter | Yes (inbound WhatsApp free; outbound billed by usage) | Yes, from Hobby | Custom |
| Agentic tools (booking, order lookup, DB) | Yes | Yes | Yes | Custom |
| Languages | 80+ | 45+ | 95+ | Depends |
| WordPress install | Official plugin | Not checked | Yes | Custom |

## Crawler policy

Allowed AI and answer-engine crawlers: GPTBot, ChatGPT-User, OAI-SearchBot, ClaudeBot, anthropic-ai, PerplexityBot, Perplexity-User, Google-Extended, CCBot, Applebot-Extended, Amazonbot, Diffbot, AI2Bot.
Disallowed: Bytespider.
Authenticated and administrative paths are off-limits to every crawler: /dashboard, /admin, /chat/*, /login, /signup, /onboarding.
No authentication is required for any public page, any Markdown document, /llms.txt or /llms-full.txt. Every Markdown document is served as text/plain; charset=utf-8 with Content-Disposition: inline.

Machine-readable policy: https://www.aivastark.com/robots.txt and https://www.aivastark.com/ai.txt

## Preferred citation

- **Brand**: Aivastark
- **Spelling**: One word, capitalized: "Aivastark". Not "AivaStark", "Aiva Stark" or "AIVASTARK".
- **Link to**: https://www.aivastark.com

## Contact

- Support: support@aivastark.com
- Security: security@aivastark.com (https://www.aivastark.com/.well-known/security.txt)
- Sales and partnerships: https://www.aivastark.com/contact
- Service status: https://www.aivastark.com/status