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Telegram AI chatbot

Turn your Telegram bot into an AI support agent.

Create a bot with @BotFather, paste its token into Aivastark, and the same agent that answers your website starts answering on Telegram — from the same knowledge base, into the same inbox.

Start free →See pricing
  • Free plan, no card needed
  • 7-day trial on paid plans
  • Replies in 80+ languages
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Aivastark for Telegram

What Aivastark does on Telegram

  • 01

    One token to connect

    Paste the token @BotFather gives you. Aivastark checks it, stores it encrypted and sets up the webhook.

  • 02

    Reads what customers send

    Photos, voice notes and documents are understood, not only text.

  • 03

    Confirms before it acts

    When an action needs a yes, the customer gets inline Yes/No buttons right in the chat.

Features

What the agent does on Telegram

A person typing a message on a phone

Answers from your own content

Telegram messages are answered from the same knowledge base as your website widget, in 80+ languages.

  • Photos are read, so a screenshot of a problem or a product is understood.
  • Voice notes are transcribed and answered in text.
  • Documents customers send are read too.
A man wearing headphones working at a desk

Buttons for anything that needs a yes

When an action needs the customer's confirmation, the agent asks with inline Yes/No buttons instead of waiting for a typed reply.

  • Stickers and locations get a friendly prompt to type the question instead.
A person in a white shirt holding a black smartphone

Your team in the same inbox

Telegram conversations sit in the Omnichannel Inbox beside every other channel, with the customer's profile photo.

  • Replies you send from the inbox are delivered straight to Telegram.
  • A reply from your team takes the conversation over and the agent stops.
  • When the agent hands off, the customer is told a person is picking it up.
Setup

Connect Telegram in three steps

  1. Create a bot

    In Telegram, message @BotFather, send /newbot and follow the prompts. It gives you a bot token.

  2. Paste the token

    In the Aivastark dashboard, open Social Connections → Telegram and paste the token. Aivastark verifies it and registers the webhook.

  3. Share your bot

    Point customers to your bot's t.me link. Every message is answered by the agent and lands in your inbox.

Start free →Read the setup guides

What replies look like

Replies on Telegram are text, with Yes/No buttons where a confirmation is needed. Product photos are sent on WhatsApp, Instagram and Messenger for Shopify stores, but not on Telegram today.

Each Aivastark project connects one Telegram bot.

Which plan includes it

Telegram, like every messaging channel, is available from Starter. Paid plans start with a 7-day trial.

What is a Telegram chatbot?

A Telegram chatbot is a Telegram bot account that replies to messages automatically. A business creates one with Telegram's @BotFather and connects it to software that decides what to say.

With Aivastark, that software is an AI agent trained on your own content. It answers your bot's messages the same way it answers your website, and passes what it cannot handle to your team.

Frequently asked questions

About Aivastark on Telegram.

How do I connect a Telegram bot to Aivastark?

Create a bot with @BotFather in Telegram, copy the token it gives you, and paste it into Social Connections → Telegram in the Aivastark dashboard. Aivastark verifies the token and sets up the webhook, so messages start arriving straight away.

Can the Telegram bot understand voice messages and photos?

Yes. Voice messages are transcribed and answered in text, and photos and documents are read, so customers can send a screenshot instead of describing it.

Do Telegram chats appear in the same inbox?

Yes. Telegram sits in the Omnichannel Inbox beside the website, WhatsApp, Instagram, Messenger and email, and replies you send from the inbox are delivered to Telegram.

Can I connect more than one bot?

Each Aivastark project connects one Telegram bot. The same agent and knowledge base answer it, alongside the project's other channels.

Is my bot token stored securely?

Yes. The token is checked with Telegram when you paste it, and stored encrypted.

Which plan includes Telegram?

Starter and above. Every messaging channel (Telegram, WhatsApp, Instagram, Messenger and email) is included from Starter; the website widget is on every plan, Free included.

Works well with Telegram

All integrations →

Related reading

Give your Telegram bot a brain.

The free plan is permanent and needs no card. Train the agent on your own content, watch a few real conversations, then decide.

Start free →All integrations