The AI receptionist for dental practices that answers and books around the clock
Answers patients' questions about treatments, hours, fees and insurance from your own information, books them into your calendar, and hands the rest to your front desk.
Free plan for website answers · booking and WhatsApp from Starter
Northlake Dental
AI receptionist · any hour
Hi! Do you take Delta Dental? I need a cleaning.
Yes, we're in network with Delta Dental PPO. A cleaning and check-up takes about 60 minutes. Would you like to book one?
Saturday morning if you have anything.
Saturday has two openings. Which suits you?
9:30 am11:00 amYou're booked for Saturday at 9:30 am for a cleaning and check-up. See you then!
What is a dental AI receptionist?
Aivastark is an AI receptionist for dental practices. It answers patients' questions about treatments, hours, fees and insurance from your own website and documents, books appointments into Google Calendar or Cal.com, and passes patients to your front desk when they ask for a person. It works on your website, WhatsApp, Instagram and Facebook Messenger, in 80+ languages.
- answers on your website
- 24/7answers on your website
- languages patients can write in
- 80+languages patients can write in
- to go live on your website
- < 5 minto go live on your website
- plan to start, no card
- Freeplan to start, no card
What patients ask your AI receptionist
Most messages a dental practice gets are the same handful of questions. The agent answers them from your own information, any hour, so your team spends its time on the patients in the chair.
Insurance and fees
Which insurers you accept and what a cleaning costs, answered from the list and prices you add.
New-patient bookings
Finds an open time and books it, or collects the patient's details for your team to confirm.
After-hours questions
Answers at 10 pm the way your front desk would at 10 am, from your own content.
Urgent messages
Shares the emergency instructions you add and can pass the patient straight to your team.
Hours, parking and directions
The everyday questions that fill your phone line, answered without a call.
Treatments you offer
Explains whitening, implants, aligners or anything else you offer, in your own words.
Live on your practice website in three steps
- 1
Add your practice
Paste your website URL, then upload your fee schedule, insurance list and policies. Aivastark builds the knowledge base it answers from.
- 2
Connect your calendar and channels
Link Google Calendar or Cal.com for booking, and add WhatsApp, Instagram or Messenger if patients message you there (Starter).
- 3
Go live, stay in control
Paste one script tag on your site. Your team sees every conversation in one inbox and takes over whenever a patient needs a person.
Answers from your practice, not the internet
The agent answers from what you give it: your website, your fee schedule, your insurance list and the FAQs you write. Where your content is thin it can draw on general knowledge, and Answer Gaps shows you those questions so you can fill them in.
Website crawl
All plansReads and indexes your practice website.
Your documents
All plansPDF, Word (DOCX), TXT or Markdown: fee schedules, insurance lists, policies.
Hand-written FAQs
All plansAdd the answers your front desk gives every day.
Answer gaps
Starter+See what patients asked that your content couldn't answer, with drafted answers to approve.
Practice knowledge
ExampleAnswer gap
"Do you offer sedation for anxious patients?"
Draft answer ready to approve
Books appointments while you're closed
Connect Google Calendar or Cal.com and the agent offers open times and books the appointment inside the chat. With Calendly it sends the patient a one-time booking link instead. On every plan it can collect a new patient's details for your team to confirm.
Calendar booking
Starter+Books on Google Calendar or Cal.com; sends a Calendly link if that's your scheduler.
New-patient form
All plansCollect a name, email and phone number in the chat.
Pre-chat form
Solo+Ask for contact details before the conversation starts.
Leads to your systems
Solo+Send each new patient's details to your own endpoint or HubSpot.
Book a visit
ExampleCleaning and check-up · 60 min
Meets patients where they already message
Patients reach the same agent on your website, WhatsApp, Instagram, Facebook Messenger and Telegram, and it replies in the language each one writes in. Voice notes on WhatsApp are transcribed and answered in text.
Website chat
All plansOne script tag on your practice site.
WhatsApp, Instagram and Messenger
Starter+The same answers on the apps patients already use.
80+ languages
All plansReplies in the patient's language; limit it to the ones your team speaks.
Voice notes
Starter+Transcribed and answered in text on WhatsApp, Instagram, Messenger and Telegram.
Patient messages
ExampleYour front desk stays in control
With human handoff on, a patient who asks for a person, sounds upset or still isn't helped after a few tries is passed to your team. The conversation arrives in one inbox with the whole thread, and your team gets an email with a summary.
Human handoff
Solo+Passes patients to your team on the triggers you choose.
Email alerts
Solo+A summary and the latest messages, the moment a patient asks for a person.
One inbox
All plansEvery channel in one list, with canned replies for common answers.
Tickets
Starter+Opens a ticket when something needs follow-up, with response targets.
Inbox
ExampleNew handoff · Northlake Dental
Summary: existing patient asking about a crown that feels loose. Wants to talk to the front desk today.
Careful with patients by design
Turn on the dental guardrail preset and the agent follows conservative "refer, don't advise" rules, sending clinical questions to your team. Your own instructions sit on top, and your practice's data is kept separate from every other organisation's.
Dental guardrail preset
Starter+Adds "refer, don't advise" rules for clinical questions.
Your instructions
All plansTell it, in plain words, what to always do and what to avoid.
Data kept separate
All plansRow-level security isolates your practice's data, and Aivastark doesn't train AI models on it.
GDPR DPA
All plansA data processing agreement on every plan.
Agent settings
Example- Refer clinical questions to the practice
- Don't diagnose or recommend treatment
- Share the emergency instructions on file
What it doesn't do
Choosing a receptionist means knowing its limits. Aivastark answers patient messages and books appointments; it does not answer phone calls, connect to practice-management software, or sign HIPAA business associate agreements.
Messages, not phone calls
It doesn't answer phone calls or send SMS. It answers on chat, WhatsApp, Instagram, Messenger, Telegram and email.
No practice-management integration
Bookings go to Google Calendar or Cal.com, not into practice-management software.
No business associate agreement
Aivastark doesn't sign HIPAA business associate agreements, so keep treatment details out of the chat.
Not a clinician
It shouldn't give clinical advice. Use the dental preset and your instructions to send those questions to your team.
AI receptionist vs voicemail and answering services
| For your practice | Voicemail or contact form | Answering service | Aivastark |
|---|---|---|---|
| Answers patients after hours | Patient waits until you open | A person takes a message | Answers from your content, any hour |
| Books into your calendar | No | Depends on the service | Google Calendar or Cal.com (Starter) |
| Fee and insurance questions | No | Usually takes a message | Answers from your own list |
| WhatsApp, Instagram, Messenger | No | Rarely | Yes (Starter) |
| Phone calls | Records a message | Yes | No, messaging only |
| Languages | Your recording's | Depends on staff | 80+ |
Which plan a dental practice needs
Start free with website answers. Add Solo when you want your front desk to take over conversations, and Starter for appointment booking and WhatsApp. Every paid plan starts with a 7-day free trial.
Free
$0forever
Answer patient questions on your website
- Website chat widget
- Knowledge base from your site and documents
- 80+ languages
- New-patient form
- One inbox
Solo
$12/month
Bring your front desk in
- Human handoff
- Email alerts with a summary
- Pre-chat form
- Leads to your systems
Starter
Books appointments$39/month
Book appointments and answer on WhatsApp
- Calendar booking
- WhatsApp, Instagram, Messenger and Telegram
- Dental guardrail preset
- Tickets and contacts
- Voice notes
Questions dentists ask
Can an AI receptionist book dental appointments?
Yes, from the Starter plan. Connect Google Calendar or Cal.com and the agent offers open times and books the appointment in the chat. With Calendly it sends the patient a one-time booking link instead. On every plan it can collect a new patient's details with a form for your team to confirm.
Can it answer dental insurance questions?
Yes, from what you give it. Upload your list of accepted insurers, your fee schedule and your payment policies, and the agent answers from them. It cannot check a patient's coverage with an insurer, so add an instruction telling it to send coverage questions to your team.
Does it answer phone calls or send text messages?
No. Aivastark is built for messaging: your website chat, WhatsApp, Instagram, Facebook Messenger, Telegram and email. It does not answer phone calls or send SMS. If most of your patients phone, a voice-first AI front desk may suit you better; our comparison with Twig explains the difference.
Does Aivastark sign a HIPAA business associate agreement?
No. Aivastark does not sign HIPAA business associate agreements, so the chat is not the place for treatment details or other health information. Use it for bookings, hours, fees, insurance and general questions, and add an instruction asking patients not to share medical details in chat.
What happens if a patient messages about a dental emergency?
The agent shares the emergency instructions you add to your knowledge base, such as your after-hours number or what to do until you open. With human handoff switched on, a patient who asks for a person or sounds distressed is passed to your inbox, and your team gets an email alert with the conversation.
Will it give patients medical advice?
It shouldn't, and you can make that explicit. The dental guardrail preset adds conservative "refer, don't advise" rules for clinical questions, and your own instructions can tell it to send anything clinical to your team. It answers from your content, so keep treatment descriptions general and accurate.
Does it connect to my practice-management software?
No. There is no integration with dental practice-management software. Bookings go into Google Calendar or Cal.com, and a new patient's details can be sent to your own systems by webhook, sent to HubSpot or saved as a contact.
Can patients message in Spanish or other languages?
Yes. The agent handles 80+ languages and replies in the language each patient writes in, including Spanish, Arabic, Mandarin and Urdu. You can limit it to the languages your team supports, so a patient is never passed to a teammate who can't read their message.
How much does an AI receptionist cost for a dental practice?
You can start on the Free plan, which answers patient questions on your website with no card needed. Human handoff starts on Solo, and appointment booking, WhatsApp and the dental guardrails start on Starter. Every paid plan has a 7-day free trial, and current prices are on the pricing page.
How long does it take to set up?
For a typical practice website, under 5 minutes to a live chat widget: add your URL, let it crawl, upload your fee schedule and insurance list, and paste one script tag. Connecting a calendar for booking is a separate step from the Tools page.
Keep exploring
- AI receptionistThe same receptionist for any appointment-based business.
- Aivastark vs TwigMessaging-first or phone-first: which fits your patients.
- WhatsApp AI chatbotAnswer patients on your WhatsApp Business number.
- All featuresEvery feature, with the plan it needs.
Give your patients answers before your practice opens.
- Free plan, no card
- 7-day trial on paid plans
- Live in under 5 minutes
