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UAE · Institutes and tutoring centres · Arabic and English

An AI chatbot for UAE training institutes and tutoring centres. Course and fee questions answered, trial classes booked.

Parents and students ask about courses, fees, levels and start dates in Arabic and English, often in the evening after your front desk has gone home. Aivastark answers from your own course pages and brochures, books the trial class or counselling session, and passes every enquiry to your admissions team with a score.

Start free →How it works

Website chat on every plan, Free included · WhatsApp, Instagram and booking from Starter

Smiling student in a black headscarf and glasses reading a reply on her phone beside her laptop
T

Tamarind Lane Institute

AI agent · evenings too

Your website

  1. مساء الخير، هل لديكم دورة IELTS مسائية في البرشاء؟

  2. مساء النور! نعم، تبدأ الدورة المسائية في البرشاء يوم ١٢ يناير، الاثنين والأربعاء من ٦:٣٠ إلى ٨:٣٠ مساءً، والرسوم ٢٤٠٠ درهم لثمانية أسابيع. هل تودّ حجز حصة تجريبية مجانية؟

  3. Yes, can I come this Thursday evening?

  4. Thursday has 6:30 pm or 7:15 pm free at our Al Barsha centre. Which one suits you?

  5. 6:30 please

An illustrative conversation; the institute, its courses and its fees are fictional.

What is an AI chatbot for a training institute?

An AI chatbot for a training institute answers course enquiries for you, from your own course pages, timetables and PDF brochures. Aivastark's chatbot replies to parents and students in Arabic or English on your website, and from Starter on WhatsApp and Instagram, quotes fees and start dates as you wrote them, books trial classes or counselling sessions on Google Calendar or Cal.com, and passes each enquiry to your admissions team with a 0 to 100 intent score.

brochures, timetables and fee sheets it answers from
PDFbrochures, timetables and fee sheets it answers from
replies in the language each parent or student writes in
AR · ENreplies in the language each parent or student writes in
intent score on each enquiry, for your admissions team
0–100intent score on each enquiry, for your admissions team
answers after your front desk has closed
24/7answers after your front desk has closed
In a UAE institute's inbox

What parents and students ask before they enrol

Most enquiries to an institute or tutoring centre are the same few questions, in Arabic or English, and many arrive after dinner. The chatbot answers them from your own course pages and brochures, and anything it can't answer goes to admissions.

  • How much is the course, and can we pay in instalments?

    Fees, instalment terms and what's included, quoted from your fee sheet as you wrote it.

  • When does the next batch start?

    Start dates, days and times for each branch, from your timetable or course pages.

  • Which level is right for me?

    Level descriptions and placement steps from your own guide, with a trial class offered.

  • Is the certificate recognised?

    Who awards the certificate and what it covers, answered from your course pages and brochure.

  • Do you have a branch near Mirdif?

    Branches, parking and online options, from your website, at any hour.

  • Can I speak to someone in admissions?

    With handoff on, a request for a person goes to your admissions team with the whole conversation.

Course answers

Answers from your course pages and brochures

Upload your brochures, timetables and fee sheets, add your course pages, and the chatbot answers from them. An Arabic question is translated before the search, so an English brochure still gets an Arabic answer. When a new term starts, upload the new timetable and delete the old one.

  • Brochures and timetables

    All plans

    PDF, Word (DOCX), TXT or Markdown: course outlines, fee sheets, term dates.

  • Course pages

    All plans

    Your website crawled and indexed; refresh it on demand from Starter.

  • Arabic questions, English brochure

    All plans

    Arabic-script questions are translated into your content's language before the search, then answered in Arabic.

  • Term-time FAQs

    All plans

    Write the answers your front desk gives every September, and edit them when the dates change.

  • Answer gaps

    Starter+

    See which course questions your content couldn't answer, with drafted answers to approve.

A fee question, from the PDF

Example

  • كم رسوم دورة اللغة الإنجليزية للمستوى المتوسط؟

  • رسوم المستوى المتوسط ١٨٠٠ درهم لعشرة أسابيع، ويمكن الدفع على قسطين.

  • And the advanced level?

  • The advanced level is 2,100 dirhams for ten weeks, also payable in two instalments.

Answered from the fee sheet you uploaded.
Trial classes

Books the trial class or counselling session

Connect Google Calendar or Cal.com and the chatbot offers only times that are free, asks for a name and email, and books the trial class or counselling session in the chat once the person confirms. It can move a session it booked. With Calendly it sends a one-time booking link instead.

  • Live availability

    Starter+

    Offers only the times open on your calendar at that moment.

  • Trial classes and counselling sessions

    Starter+

    Booked on Google Calendar or Cal.com after the person confirms; with Calendly it sends a one-time link.

  • Move a session

    Starter+

    Reschedules a session it booked when a parent or student asks, after they confirm the new time.

  • Callback requests

    All plans

    On the Free plan the chatbot collects a name, phone and the course wanted, for admissions to ring back.

This week's trial classes

Example
  • Huda S. · IELTS evening, Al BarshaThursday 6:30 pm · trial classBooked
  • Rashid M. · Arabic for beginnersSaturday 10:00 am · counselling sessionBooked
  • Noor A. · driving theory, SharjahAsked for weekend timesCallback
Booked on Google Calendar (Starter). Names are fictional.
Admissions

Every enquiry scored and sent to admissions

When a parent or student asks about fees, a start date or a callback, the chatbot asks for their name and phone, gives the enquiry a 0 to 100 intent score with the reasons, and routing rules on the category and score band send it to the right counsellor. From Solo, each enquiry can also go to your own system or HubSpot.

  • Agent-led capture

    All plans

    When someone asks for fees, a start date or a callback, the chatbot asks for a name and phone itself.

  • Intent score

    All plans

    0 to 100 from what was asked and shared, with every point explained.

  • Lead routing rules

    All plans

    Hot enquiries to your senior counsellor, the rest to the front desk, by category and score band.

  • Lead webhook and HubSpot

    Solo+

    Each enquiry sent to your own endpoint or HubSpot the moment it's captured.

  • Contacts

    Starter+

    Each identified parent or student becomes a contact with a stage and tags.

Tonight's enquiries

Example
  • Mariam K. · IELTS fees and start datePhone given · wants the January batchHot · 82
  • Parent · weekend maths tutoring, MirdifAsked about levels and timingsWarm · 58
  • Visitor 311 · “do you teach French?”No contact details yetCold · 18
Scored 0–100 and routed by your rules. Names are fictional.
WhatsApp and Instagram

On WhatsApp and Instagram, where families ask in the evening

Many course enquiries arrive after work, on WhatsApp or in an Instagram DM after a post about the new term. From Starter the same chatbot answers there in Arabic or English, transcribes voice notes and answers them in text, and puts every chat in one inbox with your website.

  • WhatsApp on your number

    Starter+

    Through Meta's official platform; you can keep the WhatsApp Business app on the front desk phone.

  • Instagram DMs

    Starter+

    Course questions in your DMs, answered from the same knowledge base as your website.

  • Arabic voice notes

    Starter+

    Transcribed and answered in text; pin Voice messages to Arabic if most notes are Arabic.

  • Handoff to admissions

    Solo+

    A parent who asks for a person, sounds upset or still isn't helped goes to your team with the thread.

Summer course, two languages

Example

  • هل عندكم دورة صيفية في البرمجة للمبتدئين؟

  • نعم، تبدأ الدورة الصيفية للمبتدئين في ٧ يوليو، ثلاثة أيام في الأسبوع في فرع مدينة خليفة.

  • Is there an online option?

  • Yes, the same course runs online on Monday and Wednesday evenings.

On WhatsApp from Starter; each reply follows the language of the message.
How it works

Answering course enquiries in four steps

  1. 1

    Upload what admissions already uses

    Course pages, brochures, timetables and fee sheets, in Arabic, English or both.

  2. 2

    Connect your calendar

    Google Calendar or Cal.com for trial classes and counselling sessions (Starter).

  3. 3

    Add WhatsApp and Instagram

    Connect the number and the account families already message, then switch on handoff to admissions.

  4. 4

    Ask it what parents ask

    Test fees, start dates and levels in Arabic and English, and fill any gap before the new term.

Know before you start

What it doesn't do

It answers course enquiries and books first sessions. It is not a student system, and it doesn't take money.

  • No LMS or student records

    There is no Moodle, LMS or student information system integration, so it can't see grades, attendance or a student's own timetable.

  • No fees or enrolment

    It quotes your fees and instalment terms but doesn't take payments, send invoices or enrol anyone; admissions does that.

  • Arabic replies are mostly formal

    It reads everyday dialect, but its Arabic answers lean toward Modern Standard Arabic.

  • Messages only

    There is no phone line and no SMS; families reach it on your website, WhatsApp, Instagram, Messenger, Telegram or email.

  • Enquiries are stored in Tokyo

    Conversations and your knowledge base are kept in AWS's Tokyo region, not in the UAE.

Plans

Which plan an institute needs

Course answers and enquiry capture with intent scores are on every plan, Free included, on your website. Solo adds handoff to admissions and the lead webhook; Starter adds trial-class booking, WhatsApp, Instagram and Arabic voice notes.

  1. Free

    $0forever

    Course answers on your website

    • Website chat widget
    • Brochures, timetables and course pages
    • Enquiry capture with intent scores

  2. Solo

    $12/month

    Bring admissions in

    • Handoff to your admissions team
    • Email alerts with a summary
    • Lead webhook and HubSpot

  3. Starter

    Adds trial classes

    $39/month

    Book trial classes on every channel

    • Trial classes on Google Calendar or Cal.com
    • WhatsApp, Instagram and Messenger
    • Arabic voice notes
    • Contacts and tickets
See prices for every plan
In Arabic

In short, in Arabic

روبوت محادثة بالذكاء الاصطناعي لمعاهد التدريب ومراكز الدروس الخصوصية ومراكز اللغات في الإمارات، يجيب أولياء الأمور والطلاب بالعربية أو بالإنجليزية عن الدورات والرسوم والمواعيد والمستويات من صفحات موقعك وكتيباتك. يحجز الحصص التجريبية وجلسات الإرشاد في Google Calendar أو Cal.com، ويقيّم كل استفسار من 0 إلى 100 ويرسله إلى فريق القبول. لا يرتبط بأنظمة إدارة التعلم ولا يستلم الرسوم.

Starter is $39 a month, about AED 143 at the dirham's fixed rate of 3.6725, billed in US dollars with a 7-day trial (card required). Meta's WhatsApp fees in the UAE

FAQ

Questions about education chatbot

What is the best chatbot for a training institute in Dubai?

One that answers fees, start dates and levels from your own brochures, in Arabic and English, at the hour families actually message, then books the trial class and passes the enquiry to admissions. Aivastark does that on your website on the Free plan, and on WhatsApp and Instagram, with calendar booking, from Starter. It doesn't replace your student system.

Can the chatbot answer from our course brochures in PDF?

Yes. Upload brochures, timetables and fee sheets as PDF, Word (DOCX), TXT or Markdown, and add your course pages. The chatbot answers from them, and an Arabic question is translated before the search, so an English brochure still gets an Arabic reply. When a new term starts, upload the new timetable and delete the old file.

Can it book trial classes and counselling sessions?

Yes, from Starter. It reads free times from Google Calendar or Cal.com, asks for the person's name and email, and books the trial class or counselling session once they confirm; it can also move a session it booked. With Calendly it sends a one-time booking link instead. On the Free plan it collects contact details for admissions to ring back.

Does it answer course enquiries on WhatsApp?

Yes, from Starter, on your own WhatsApp number through Meta's official platform, and you can keep the WhatsApp Business app on the front desk phone. It answers in Arabic or English, transcribes voice notes and answers them in text, and the same knowledge answers Instagram DMs and your website. Meta bills its own message fees to your WhatsApp Business account.

Can it enrol students or take course fees?

No. It quotes your fees, instalment terms and enrolment steps from your own content, but it doesn't take payments, send invoices or enrol anyone. It captures the enquiry with a 0 to 100 intent score and passes it to your admissions team, who complete the enrolment in your own system.

Can it see student grades or attendance?

No. There is no Moodle, LMS or student information system integration, so it can't look up a student's grades, attendance or timetable. It answers general course questions from the content you give it, which is why it suits admissions and new enquiries rather than support for current students.

Where are parents' and students' messages stored?

Conversations and your knowledge base are stored in AWS's Tokyo region, isolated per organisation, not in the UAE. Aivastark doesn't train or fine-tune AI models on them, and a GDPR Data Processing Agreement comes with every plan. If your institution must keep this data inside the UAE, Aivastark isn't the right fit.

How much does an education chatbot cost in the UAE?

The website chatbot, course answers and enquiry scoring are on the Free plan, with no card. Handoff to admissions starts on Solo, and trial-class booking, WhatsApp and Instagram on Starter. Paid plans are billed in US dollars with a 7-day trial; multiply by 3.6725, the dirham's fixed rate, for the amount in dirhams.

What is Aivastark?

Aivastark is an AI customer-support agent that answers your customers on your website, WhatsApp, Instagram, Messenger, Telegram and email from your own content, in 80+ languages, and hands the chat to your team when a customer asks for a person.

Give parents and students their answer the evening they ask.

  • Free plan, no card
  • Answers from your brochures
  • Trial classes booked from Starter
Start free →WhatsApp for UAE businesses