--- title: "Aivastark — real estate chatbot for UAE brokerages" description: "A real estate chatbot for Dubai and UAE brokerages: answers buyers and tenants in Arabic, English and 80+ languages, books viewings and scores leads." canonical: "https://www.aivastark.com/uae/real-estate-chatbot" source: "https://www.aivastark.com/uae/real-estate-chatbot.md" updated: "2026-10-28" --- # Aivastark — real estate chatbot for UAE brokerages > A real estate chatbot for Dubai and UAE brokerages: answers buyers and tenants in Arabic, English and 80+ languages, books viewings and scores leads. Buyers, tenants and investors message your brokerage at night, in Arabic, English, Russian, Hindi or Chinese, about a listing they saw an hour ago. Aivastark answers them from your own listing pages, brochures and payment plans, books the viewing in your agent's calendar and scores the lead before your team is in. ## What is a real estate chatbot? A real estate chatbot answers buyers' and tenants' questions about your listings, fees and process from your own content, at any hour, and turns the serious ones into leads. Aivastark's agent replies in Arabic, English and 80+ other languages on your website, WhatsApp, Instagram and Messenger, quotes service charges and payment plans from your listing pages and documents, books viewings on Google Calendar or Cal.com, scores each lead from 0 to 100 and routes it to the right agent. ## What buyers, tenants and investors ask after hours Most messages to a UAE brokerage are the same handful of questions about a listing, asked at night and in many languages. The agent answers them from your own listing pages and documents and books the viewing; anything that needs an agent's judgement goes to your team. - **Is the 2-bed in JVC still available?** — Answered from the listing pages on your website; refresh them once a day on Starter or re-crawl on a schedule on Growth. - **What's the service charge?** — Service charges, maintenance fees and what they cover, quoted from your listing pages and building fact sheets. - **Is there a payment plan?** — Down payment, instalments and handover dates from the developer brochures and payment-plan PDFs you upload. - **Can I view it on Saturday?** — Free slots from your agents' Google Calendar or Cal.com, booked in the chat (Starter). - **Can you answer me in Russian?** — Buyers who write in Russian, Hindi, Chinese or 80+ other languages get answers in the language they wrote in. - **How far is it from the metro?** — Transport, schools and community notes from the area guides you publish. ## Answers about your listings, fees and payment plans Point the agent at your website and it reads your listing pages, area guides and fee pages, plus the brochures, fact sheets and payment-plan sheets you upload. It answers price, service-charge, size and handover questions from what you wrote, in the buyer's language. There is no portal feed, so your own listing pages are the source to keep current. - **Your listing pages** — Crawled from your website: 25 pages per source on Free, 100 on Starter, 300 on Growth. (every plan) - **Brochures and payment plans** — PDF, Word (DOCX), TXT or Markdown: payment schedules, service-charge sheets, building fact sheets. (every plan) - **Refresh on demand** — Re-crawl a listing source once a day when a unit sells or a price changes. (Starter and above) - **Scheduled re-crawl** — Daily, weekly or monthly, so a sold unit stops being offered after the next crawl. (Growth and above) - **Live listing lookups** — Your own API (GET endpoints) or MCP server, for availability straight from your system. (Starter and above) ## Arabic, English, Russian or Hindi: the reply follows the buyer A Dubai brokerage hears from local buyers, expatriate tenants and overseas investors, each in their own language. The agent replies in the language and script of each buyer's latest message, across 80+ languages, and Arabic in the website widget reads right to left. You can limit replies to the languages your agents can follow up in. - **80+ languages** — Russian, Hindi, Chinese, French and more, read from each message. (every plan) - **Arabic right to left** — Each Arabic paragraph in the website widget aligns right; English stays left. (every plan) - **Arabic questions, English listings** — Arabic-script questions are translated before the search, so English listing pages still answer them. (every plan) - **Reply languages you choose** — Up to eight, such as Arabic, English and Russian; anything else gets your primary language. (every plan) ## Books the viewing, then scores and routes the lead When a buyer asks to see a unit, the agent checks your agent's Google Calendar or Cal.com, offers the free times and books the one they pick. Every enquiry is tagged with what the buyer revealed, such as a budget or a timeline, scored from 0 to 100 with the reasons, and routed by your rules to the right agent. Your lead form can ask buying or renting, a budget band and the community. - **Viewing booking** — Google Calendar or Cal.com: free slots offered, the chosen one booked, rescheduled or cancelled in the same chat. (Starter and above) - **Lead form with your fields** — Buying or renting, budget band, community: text, phone or a choice list. (every plan) - **Score, band and reasons** — 0 to 100, hot from 65 and warm from 35, every point explained. (every plan) - **Routing rules** — Assign to an agent, set a follow-up reminder and choose who is notified. (every plan) - **Webhook and HubSpot** — Each lead sent to your endpoint or HubSpot as it is captured. (Solo and above) ## On the WhatsApp number printed on your listings Buyers who message your WhatsApp number from a listing, or tap a click-to-WhatsApp ad, reach the same agent. From an ad it sees the headline and text, so “is this still available?” means that unit. Your agents can keep the WhatsApp Business app, and a reply from the phone takes the chat over. A request for a person, in Arabic or English, sends the buyer to your team. - **WhatsApp, Instagram and Messenger** — Meta's official platform, with your WhatsApp Business app kept on the phone. (Starter and above) - **Listing ad context** — A click-to-WhatsApp ad's headline and text reach the agent, for 72 hours of that chat. (Starter and above) - **Voice notes from buyers** — Transcribed and answered in text; set Voice messages to Arabic if most notes are Arabic. (Starter and above) - **Handoff to your agent** — “حولني لموظف” or “can I talk to someone?” passes the chat to your team with the thread. (Solo and above) ## Live for your brokerage in four steps 1. **Add your listings and documents** — Your website's listing and area pages, then brochures, payment plans and service-charge sheets, in English, Arabic or both. 2. **Connect calendars and WhatsApp** — Each agent's Google Calendar or Cal.com for viewings, and the WhatsApp number on your listings, from Starter. 3. **Write your lead questions and routing** — Buying or renting, budget band and community in the lead form, rules that send hot leads to the right agent, and HubSpot or a webhook (Solo). 4. **Message it like a buyer** — Ask about a listing in Arabic, English and Russian, book a test viewing, and check the score and who the lead went to. ## What it doesn't do A brokerage needs to know what the agent won't do before a buyer finds out. These are the edges. - **No portal feed** — Property Finder, Bayut and Dubizzle listings aren't imported; the agent reads your own website and the files you upload. - **No real-estate CRM integration** — Leads go to HubSpot or your own webhook endpoint; the webhook isn't signed, so put a secret token in its URL. - **Add your own advice rules** — Nothing rules out a general answer on yields or future prices by default; add a rule against investment advice to its instructions. - **No calls or SMS** — It answers messages on your website, WhatsApp, Instagram, Messenger, Telegram and email; it doesn't phone or text leads. - **Data is stored in Tokyo** — Buyer conversations are kept in AWS's Tokyo region, not in the UAE. ## Which plan a brokerage needs Answers from your listing pages, lead scoring and routing are on every plan, Free included. Solo adds handoff and HubSpot; Starter adds WhatsApp, Instagram and Messenger, viewing booking on Google Calendar or Cal.com, and a daily refresh of your listing pages. - **Solo** — Hand buyers to your agents: Human handoff in Arabic and English, Lead webhook and HubSpot, Email alerts with a summary. - **Starter** — WhatsApp and booked viewings: WhatsApp, Instagram and Messenger, Viewing booking on Google Calendar or Cal.com, Listing ad context for 72 hours, Refresh listing pages once a day. - **Growth** — Fresher listings, bigger sites: Scheduled daily re-crawl, 300 pages per source, Teammate performance. ## بالعربية روبوت محادثة عقاري بالذكاء الاصطناعي لشركات الوساطة العقارية في دبي والإمارات، يرد على المشترين والمستأجرين والمستثمرين بالعربية والإنجليزية وبأكثر من ثمانين لغة. يجيب عن أسئلة الأسعار ورسوم الخدمة وخطط الدفع من صفحات عقاراتك وملفاتك، ويحجز مواعيد المعاينة في Google Calendar أو Cal.com. ويقيّم كل عميل محتمل من صفر إلى مئة ويوجهه إلى الوكيل المناسب، وينقل المحادثة إلى فريقك عند الطلب. ## Frequently asked questions ### What is the best real estate chatbot in Dubai? One that answers from your own listings in the languages your buyers write in, books viewings and tells your agents who to call first. For a Dubai brokerage that means Arabic, English and the other languages investors use, WhatsApp, viewing booking and lead scoring, and Aivastark covers all four. If you need listings pulled in automatically from a portal, it doesn't do that; it reads your own website. ### Can the chatbot answer buyers in Russian, Hindi or Chinese? Yes. The agent handles 80+ languages and replies in the language each buyer writes in, so a question in Russian gets an answer in Russian. It is guided behaviour rather than a hard rule, so test it in the languages your buyers use. You can limit replies to up to eight languages your agents can follow up in. ### Does it pull listings from Property Finder or Bayut? No. There is no portal feed. The agent answers from the listing pages on your own website and the documents you upload, and you can refresh a source once a day on Starter or re-crawl it on a schedule on Growth. Buyers who message your WhatsApp number from a portal listing are answered like anyone else. ### Can it quote service charges and payment plans? Yes, from what you give it. Upload the payment-plan sheets, brochures and service-charge figures for each project, or publish them on your listing pages, and the agent quotes them as written, in dirhams if that's how you wrote them. Where your content is silent it can fall back to general knowledge, so add the figures buyers ask about most. ### Can it book viewings on WhatsApp? Yes, from Starter. Connect each agent's Google Calendar or Cal.com and the agent offers free times in the WhatsApp chat, books the one the buyer picks, and can reschedule or cancel it later in the same chat. With Calendly it sends a one-time booking link instead. ### Does it work for property management and rentals? Yes. It answers tenants' questions about cheques, deposits, Ejari and move-in from your policies, captures rental enquiries as leads, and from Starter opens tickets with your own categories, such as maintenance. It is not an emergency line and doesn't dispatch anyone, so put your emergency number in the knowledge base. ### Is buyer data kept in the UAE? No. Conversations and lead details are stored in AWS's Tokyo region, isolated per organisation. Aivastark doesn't train or fine-tune AI models on them, a GDPR Data Processing Agreement comes with every plan, and Aivastark holds no compliance certification. This isn't legal advice; check your own obligations before you go live. ### What is Aivastark? Aivastark is an AI customer-support agent that answers your customers on your website, WhatsApp, Instagram, Messenger, Telegram and email from your own content, in 80+ languages, and hands the chat to your team when a customer asks for a person. ## Related - [AI customer support for UAE businesses](https://www.aivastark.com/uae) — every channel and feature for the UAE. - [AI sales agent](https://www.aivastark.com/uae/ai-sales-agent) — Lead capture, scoring and routing for UAE sales teams. - [WhatsApp AI agent](https://www.aivastark.com/uae/whatsapp-ai-agent) — Arabic and English answers on the number on your listings. - [AI lead agent for real estate](https://www.aivastark.com/industries/real-estate) — The full real-estate feature list, with its limits. ## Pricing Aivastark has 6 public plans. Free is permanent and needs no card (300 credits/month). Paid plans start at $12/month (Solo). Enterprise is custom and sales-led. Full plan table: https://www.aivastark.com/pricing.md · live page: https://www.aivastark.com/pricing --- *Aivastark · https://www.aivastark.com · updated 2026-10-28* This document is machine-readable documentation for AI assistants and search engines. The complete index is at https://www.aivastark.com/llms.txt and the full corpus at https://www.aivastark.com/llms-full.txt. The human-readable version of this page is https://www.aivastark.com/uae/real-estate-chatbot. Questions: support@aivastark.com · Security: security@aivastark.com