--- title: "Aivastark — WooCommerce Integration" description: "Connect your WooCommerce store and the AI agent answers product, stock and order-status questions from live store data. No API keys to copy or paste." canonical: "https://www.aivastark.com/integrations/woocommerce" source: "https://www.aivastark.com/integrations/woocommerce.md" updated: "2026-09-13" --- # Aivastark — WooCommerce Integration > Connect your WooCommerce store and the AI agent answers product, stock and order-status questions from live store data. No API keys to copy or paste. Connect your WooCommerce store and Aivastark answers product, size, stock and order-status questions from live store data — on your website and in WhatsApp, Instagram and Messenger. You approve the connection in your own WordPress admin; there are no API keys to copy. - **Answers from live stock.** Searches your catalogue by meaning, price and stock, so “do you have this in medium under 5000?” gets a real answer. - **Order status on request.** Looks up an order from its number and the billing email, so only the buyer can see it. - **Knows its limits.** It never takes payment, refunds or cancels. Returns become a ticket for your team. ## What the agent can do in your WooCommerce store ### Product questions, answered from the catalogue The agent searches your WooCommerce catalogue by meaning, price and stock, and reads individual products for sizes, colours and details. - Sends the shopper a link that adds the product to their cart — it never touches the cart itself. - Answers in 80+ languages, including Roman Urdu. ### Orders, returns and address changes A customer gives their order number and billing email, and the agent reads the order's status from WooCommerce. - Changes the delivery address on an order that hasn't shipped, once the customer confirms. - Checks return eligibility and files the return as a ticket for your team. - Unverified order lookups are rate-limited per visitor. ### Take orders in chat, when you're ready Ordering is off until you switch it on. Then the agent can place a **cash-on-delivery** order, if COD is enabled in WooCommerce, or send a checkout link. - Orders it places are never marked as paid. - It cannot take payment, see the cart, refund, edit products or cancel orders. ## Connect WooCommerce in four steps 1. **Add the widget.** Install the Aivastark WordPress plugin, or paste the snippet, so the agent appears on your store. 2. **Connect your store.** In the dashboard, open Connect with Website → WooCommerce and enter your store URL. 3. **Approve in WordPress.** Approve the connection in your own WordPress admin and you're sent back. No keys to copy. 4. **Choose what it may do.** In the WooCommerce hub, decide whether it may change addresses and place orders. ## What it can and cannot do - **Can:** search products, read a product, build an add-to-cart link, look up an order, check return eligibility, file a return, change the address on an unshipped order, and — if you allow it — place a COD order or send a checkout link. - **Cannot:** take payment, see a shopper's cart, refund, edit products or cancel orders. ## What it costs Connecting your store doesn't need a paid plan. Letting the agent place orders needs Starter or above, as do the WhatsApp, Instagram and Messenger channels. Paid plans start with a 7-day trial. ## What is a WooCommerce AI chatbot? A WooCommerce AI chatbot is an assistant on a WooCommerce store that answers shoppers in plain language from the store's own products, policies and orders. Unlike a rule-based bot, it understands questions nobody scripted. Aivastark connects to WooCommerce through WooCommerce's own approval screen, reads your catalogue and orders live, and sends what it cannot handle to your team's inbox. ## Questions ### Does Aivastark work with WooCommerce? Yes. You connect your store from the dashboard by entering its URL and approving the connection in your WordPress admin. The agent then answers product, stock and order-status questions from live WooCommerce data. ### Do I need a WooCommerce or OpenAI API key? No. The connection uses WooCommerce's own approval screen, so there are no keys to copy, and the AI is included in your Aivastark plan. ### Can the chatbot track orders? Yes. A customer gives the order number and the billing email used at checkout, and the agent reads the order's status. Asking for both keeps one customer from looking up another's order. ### Can it place orders? Yes, once you switch ordering on. It can place a cash-on-delivery order when COD is enabled in your store, or send a checkout link. It never marks an order as paid and never takes payment in chat. ### Can it refund or cancel orders? No. It can check whether an order is eligible for a return and file the return as a ticket, and change the delivery address on an order that hasn't shipped. Refunds and cancellations stay with your team. ### Is this the same as the WordPress plugin? No. The WordPress plugin puts the chat widget on your site; the WooCommerce connection gives the agent access to your store data. Most stores use both. ### Does it work on WhatsApp and Instagram too? Yes. The same store connection is used on every channel the agent answers, so a WhatsApp, Instagram or Messenger customer gets the same product and order answers as a website visitor. Those channels need Starter or above. ## Related - [WhatsApp AI for Pakistani online stores](https://www.aivastark.com/whatsapp-ai-for-pakistani-stores) - [AI support agent for ecommerce](https://www.aivastark.com/industries/ecommerce) - [On Shopify instead?](https://www.aivastark.com/integrations/shopify) ## Pricing Aivastark has 6 public plans. Free is permanent and needs no card (300 credits/month). Paid plans start at $12/month (Solo). Enterprise is custom and sales-led. Full plan table: https://www.aivastark.com/pricing.md · live page: https://www.aivastark.com/pricing --- *Aivastark · https://www.aivastark.com · updated 2026-09-13* This document is machine-readable documentation for AI assistants and search engines. The complete index is at https://www.aivastark.com/llms.txt and the full corpus at https://www.aivastark.com/llms-full.txt. The human-readable version of this page is https://www.aivastark.com/integrations/woocommerce. Questions: support@aivastark.com · Security: security@aivastark.com