--- title: "Aivastark — AI sales agent" description: "An AI sales agent that answers buying questions 24/7, captures and scores every lead, routes the hot ones to your team and sells on your site and WhatsApp." canonical: "https://www.aivastark.com/ai-sales-agent" source: "https://www.aivastark.com/ai-sales-agent.md" updated: "2026-10-06" --- # Aivastark — AI sales agent > An AI sales agent that answers buying questions 24/7, captures and scores every lead, routes the hot ones to your team and sells on your site and WhatsApp. Answers buying questions from your own pricing and product content, asks for the contact while the intent is live, then scores every lead and routes the hot ones to your team. ## What is an AI sales agent? An AI sales agent is software that answers a prospect's buying questions the moment they are asked, collects their details when they show intent, and passes qualified leads to your sales team. Aivastark's AI sales agent answers from your own pricing, product and policy content on your website, WhatsApp, Instagram and Facebook Messenger, captures the lead in the chat, scores it from hot to cold, routes it to the right teammate and sends it to your CRM by webhook, around the clock. ## What an AI sales agent answers - **Pricing and what's included** — Plans, seats, limits and what each tier includes, from your own pricing page and plan documents, not a guess. - **"Do you serve my region?"** — Shipping countries, service areas, languages and currencies, answered from the policies you add. - **Stock and product details** — Live availability, variants and prices from your Shopify or WooCommerce catalogue, shown as product cards in the chat. - **Security and compliance questions** — Data handling, hosting and contract questions answered from your security pages, with anything unusual passed to a person. - **"Can I see a demo?"** — Books the demo into Google Calendar or Cal.com in the chat, or collects the details for your team to follow up. - **The 11 pm comparison shopper** — Answers while they still have your tab open, and asks for their details before they move on to the next vendor. ## How to set it up 1. **Add your sales content** — Paste your website URL, then upload your pricing sheet, plan limits, security overview and the answers your sales team gives every day. Aivastark builds the knowledge base it sells from. 2. **Set up capture and routing** — Choose the lead form fields and triggers, write routing rules such as "hot demo requests go to Sam", and point the webhook at your CRM (Solo). Connect your calendar for demo booking (Starter). 3. **Go live where prospects are** — Paste one script tag on your site, and add WhatsApp, Instagram or Messenger if prospects message you there (Starter). Every conversation and every lead lands in one place. ## Answers the question that decides the sale Pricing, what's included, whether you serve their region, how a plan compares to the one they are also looking at. The agent answers from your own pricing, product and policy content, so the answer is yours rather than a guess, and Answer Gaps shows you the buying questions your content couldn't cover. - **Website crawl** — Reads and indexes your pricing, product and policy pages. (every plan) - **Your documents** — PDF, Word (DOCX), TXT or Markdown: price sheets, plan limits, security overviews. (every plan) - **Hand-written FAQs** — Add the objections your sales team answers every day. (every plan) - **Answer gaps** — See what prospects asked that your content couldn't answer, with drafted answers to approve. (Starter and above) ## Asks for the contact when the intent is there A form that pops up the second someone lands gets closed. This one appears when the conversation earns it: on the triggers you set in the lead form settings, or the moment a prospect asks for a quote, a demo or a callback. The agent asks for a name, email, phone and what they need, saves the lead even if the phone is missing, and tells your team. - **Lead form** — Collect a name, email and phone number with a form in the chat, on your triggers. (every plan) - **Agent-led capture** — When a prospect asks for a quote, a demo or a callback, the agent asks for their details itself. (every plan) - **Pre-chat form** — Collect contact details before the conversation starts. (Solo and above) - **Lead webhook** — Each lead is sent to your own endpoint or HubSpot the moment it's captured, with automatic retries. (Solo and above) ## Scores every lead so your team rings the right one first Every captured lead is read and classified into a fixed set of categories, such as demo request, quote request or pricing, and tagged with the signals a seller sorts by: budget mentioned, timeline given, decision maker. A deterministic 0 to 100 intent score, with every point explained, puts it in a hot, warm or cold band. Routing rules on category, tags and band send it to the right teammate. - **Category and signals** — Demo request, quote request, pricing and more, plus budget, timeline and decision-maker tags from the prospect's own words. (every plan) - **Intent score** — 0 to 100 from what the prospect did, with the reasons listed, so a 30 is explainable. (every plan) - **Lead routing rules** — "Hot demo requests go to Sam": route by category, signal or band to the right teammate. (every plan) - **Contacts** — Each identified visitor becomes a contact with a pipeline stage and tags, shown beside the conversation. (Starter and above) ## Starts the conversation at the right moment Some prospects never type. The widget's teaser greets them on the pages you choose, and automations can start a flow when a visitor lands on a page, lingers, browses several pages or moves to leave, asking a question, offering a demo or capturing the lead before they go. On WhatsApp, Instagram and Messenger an optional nudge follows up when a prospect goes quiet. - **Widget teaser** — A greeting on the pages you choose, before the visitor types. (every plan) - **Page-visit and behaviour triggers** — Start a flow when a visitor lands on a URL, lingers, browses several pages or moves to leave. (Starter and above) - **Scripted flows** — Ask qualifying questions in order, branch on the answers, then book, email or hand off. (Starter and above) - **Follow-up nudges** — An optional nudge when a prospect goes quiet on WhatsApp, Instagram or Messenger, within 24 hours of their last message. (Starter and above) ## Sells where people message you, and from your store The same agent answers on your website, WhatsApp, Instagram DMs and Facebook Messenger, feeding one inbox. Connect Shopify or WooCommerce and it answers stock and price questions from your live catalogue, shows product cards in the chat and can add to a Shopify cart once the customer confirms. Connect your calendar and it books the demo itself. - **WhatsApp, Instagram and Messenger** — The same answers and the same lead capture on the apps prospects already use. (Starter and above) - **Product cards** — Live products, variants and stock from Shopify or WooCommerce, shown inside the chat. (Starter and above) - **Demo booking** — Books on Google Calendar or Cal.com; sends a Calendly link if that's your scheduler. (Starter and above) - **Human handoff** — Passes a prospect to a seller when they ask for a person, with the whole conversation attached. (Solo and above) ## Who it is for - **Online stores** — Stock, sizing and shipping questions answered from your live catalogue, with product cards in the chat. See https://www.aivastark.com/industries/ecommerce - **Estate agents** — Viewing requests and listing questions, with buyer and tenant details captured any hour. See https://www.aivastark.com/industries/real-estate - **SaaS and software** — Plan, limit and security questions from your docs, with demo requests scored and routed. See https://www.aivastark.com/industries/saas - **Agencies and services** — Quote requests captured with the budget and timeline the prospect mentioned. - **B2B sales teams** — Hot demo requests routed to the right rep, cold ones to a nurture list, by rules you write. - **Businesses selling abroad** — Replies in the prospect's language and answers the "do you ship to us" question from your policies. ## What it doesn't do - **Your content sets the ceiling** — It sells from the pricing, product and policy content you give it. A question your content doesn't cover gets a general answer or a handoff, and shows up in Answer Gaps. - **Daily digest, not instant email** — The webhook fires the moment a lead is captured and the lead appears in your inbox at once; the email to your team is a daily digest, not one email per lead. - **No outbound campaigns** — It answers prospects who come to you. Follow-up nudges on WhatsApp, Instagram and Messenger are sent only within 24 hours of the prospect's last message. - **Messages, not phone calls** — It doesn't make or answer phone calls or send SMS. It sells on website chat, WhatsApp, Instagram, Messenger, Telegram and email. ## AI sales agent vs a contact form and live chat | | Contact form | Live chat with your team | Aivastark | |---|---|---|---| | Answers buying questions after hours | No | Only while someone is online | Answers from your content, any hour | | Captures the lead | Yes, if they fill it in | Yes, by hand | In the chat, when intent shows | | Scores and routes leads | No | Depends on the rep | Category, signals and a 0–100 score, routed by your rules | | Sends leads to your CRM | Usually | By hand | Webhook with retries (Solo) | | WhatsApp, Instagram, Messenger | No | Separate apps | Yes, one inbox (Starter) | | Shows products and stock | No | Copy-paste links | Live product cards (Starter) | | Languages | Your form's | Your team's | 80+ | ## Which plan a sales team needs - **Free** — Answer and capture on your website: Website chat widget and teaser, Knowledge base from your site and documents, Lead form, agent-led capture and routing rules, Category, signals and intent score, One inbox. - **Solo** — Feed your CRM and your team: Lead webhook to your endpoint or HubSpot, Human handoff, Email alerts on handoff, Pre-chat form. - **Starter** — Sell on every channel, show products, book demos: WhatsApp, Instagram, Messenger and email, Product cards from Shopify or WooCommerce, Demo booking on Google Calendar or Cal.com, Page-visit and behaviour automations, Contacts with pipeline stages. Every paid plan starts with a 7-day free trial. See [Pricing](https://www.aivastark.com/pricing.md) for prices. ## Frequently asked questions ### What is an AI sales agent? An AI sales agent is software that answers a prospect's buying questions the moment they are asked, collects their details when they show intent, and passes qualified leads to your sales team. It works the top of the funnel continuously, including outside business hours, from the pricing, product and policy content you give it. ### How does it capture leads without annoying people? The lead form is not on a timer. It appears on the triggers you set in the lead form settings, or when the prospect asks for a quote, a demo or a callback, at which point the agent asks for a name, email, phone and what they need. A lead with an email and no phone is still saved, and on WhatsApp or Instagram the sender is already the contact. ### Can it qualify leads, not just collect them? Yes, on every plan. Each captured lead is classified into a fixed category such as demo request, quote request or pricing, tagged with signals like budget mentioned, timeline given and decision maker, and given a 0 to 100 intent score with the reasons listed. Routing rules on category, tags and the hot, warm or cold band send it to the right teammate. ### Where do captured leads go? Into the Leads page and your inbox with the full conversation, at once. From Solo, each lead is also sent to your own endpoint or to HubSpot by webhook the moment it is captured, with automatic retries and the qualification included so your CRM can prioritise it. Your team gets a daily digest email rather than one email per lead. ### Does it work with my CRM? Through the lead webhook, which posts every lead to your endpoint or to HubSpot with its category, tags and score. Tickets can be pushed to Zendesk, Freshdesk, HubSpot, Salesforce, ClickUp or a webhook, and every conversation exports as CSV. From Starter, Contacts gives each identified visitor a pipeline stage and tags beside the conversation. ### Can it start the conversation instead of waiting for the visitor? Yes. The widget's teaser greets visitors on the pages you choose on every plan. From Starter, automations start a flow when a visitor lands on a URL, lingers, browses several pages or moves to leave, and can ask questions, offer a demo, capture the lead or hand off. On WhatsApp, Instagram and Messenger an optional nudge follows up within 24 hours. ### Does it work on Instagram and WhatsApp? Yes, from the Starter plan. The same agent, knowledge base, lead capture and inbox cover your website widget, WhatsApp, Instagram DMs, Facebook Messenger and Telegram, and it replies in the language each prospect writes in. Voice notes on those channels are transcribed and answered in text. ### Can it show products and check stock? Yes, from Starter, with a connected Shopify or WooCommerce store. The agent answers stock, variant and price questions from your live catalogue, shows product cards inside the chat, and on Shopify can add an item to the cart once the customer confirms. It does not place orders on Shopify or issue refunds. ### Can it book a demo? Yes, from Starter. Connect Google Calendar or Cal.com and the agent reads open times, offers only free slots and books the demo in the chat once the prospect confirms; with Calendly it sends a one-time booking link instead. On every plan it can collect the prospect's details for your team to schedule the demo themselves. ### Does it hand over to a salesperson? From Solo, with human handoff on. When a prospect asks for a person, sounds frustrated or still isn't helped after a few tries, the conversation is passed to your team with the whole thread, your team gets an email alert, and the agent steps back while a seller replies. Until then, the agent captures the lead and routes it. ### How much does an AI sales agent cost? You can start on the Free plan, which answers on your website, captures leads and scores them with no card needed. The CRM webhook and human handoff start on Solo; WhatsApp, Instagram, product cards, demo booking and automations start on Starter. Every paid plan has a 7-day free trial, and current prices are on the pricing page. ### How long does it take to set up? For a typical website, under 5 minutes to a live chat widget: add your URL, let it crawl, upload your pricing sheet, and paste one script tag. Lead form fields and triggers, routing rules and the CRM webhook are separate steps on the Leads page, and connecting a calendar or a store is done from the Tools page. ## Related - [AI support agent for ecommerce](https://www.aivastark.com/industries/ecommerce) — Where-is-my-order, returns and sizing, with live Shopify lookups. - [AI lead agent for real estate](https://www.aivastark.com/industries/real-estate) — Listing questions, viewings and buyer details, any hour. - [WhatsApp AI chatbot](https://www.aivastark.com/integrations/whatsapp) — Sell and capture leads on your WhatsApp Business number. - [All features](https://www.aivastark.com/features) — Every feature, with the plan it needs. ## Pricing Aivastark has 6 public plans. Free is permanent and needs no card (300 credits/month). Paid plans start at $12/month (Solo). Enterprise is custom and sales-led. Full plan table: https://www.aivastark.com/pricing.md · live page: https://www.aivastark.com/pricing --- *Aivastark · https://www.aivastark.com · updated 2026-10-06* This document is machine-readable documentation for AI assistants and search engines. The complete index is at https://www.aivastark.com/llms.txt and the full corpus at https://www.aivastark.com/llms-full.txt. The human-readable version of this page is https://www.aivastark.com/ai-sales-agent. Questions: support@aivastark.com · Security: security@aivastark.com